Souvenir Peppermint Hotel

3.0 / 5

•

6, Subhash Nagar, near Science Park, near Petrol Pump, Bani Park, Jaipur, Rajasthan 302016

Reviews from Guests

3.0/5

470

Reviews

from real guests

arvind15yadav

I had a wonderful stay at Souvenir Pepermint⁩ Bani Park. The food and hospitality were excellent, and the staff made my stay very comfortable. A special thanks to GM Saheb, who was extremely welcoming and went out of his way to take care of my stay and breakfast requirements with great attention. Truly appreciate the excellent service.

RiteshP338

I had the worst experience at Hotel Souvenir Peppermint during my stay with a group of 28 people, including couples and children. We requested the receptionist for adjoining rooms to accommodate everyone, but instead of helping, the receptionist was loud, rude, and disrespectful. The manner in which he spoke made us feel extremely uncomfortable and disrespected. Upon entering the room, there was a strong, unpleasant smell, and the towels were dirty. At around 10 pm, I called for room service to ask for some mineral water, but the reception person rudely told me that they don’t have any and could not send a glass because the restaurant was closed. The water they left in the room tasted awful and smelled horrible. Breakfast was another disappointment. The staff was rude, and the breakfast menu was extremely poor. The food quality was awful, and the overall maintenance of the hotel was non-existent. I regret choosing this hotel and would strongly advise others not to waste their money here. From the service, quality, ambiance, and maintenance, everything was a complete disaster. I would rate this hotel 0 out of 100. Please do yourself a favor and avoid staying here!

Explorer53021354285

Our stay at this hotel was very uncomfortable. We reached this hotel at around 1:30 AM and till around 4:30 AM in the morning, the other guests on our floor kept making noise and despite our compliant staff did nothing. As a result, my children could not sleep till around 5:00 AM in the morning ! Intercom was not working and when we complained at the reception, they said “how will we rectify things until you tell us”, which means that room was not checked before being allotted to us !! Next day morning, the person managing breakfast was pretty rude and I could not get a glass of hot water to drink despite asking for it multiple times. Quality of food too was not good !!

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Bar

Outdoor recreational features

Evening Entertainment

Meeting/Banquet Facilities

Designated Smoking Area

Anti-viral cleaning products

Breakfast in the Room

Daily disinfection in all rooms

Alternative meal arrangement

Norwegian Spoken

Latvian Spoken

Infirmary

Greek Spoken

Portuguese Spoken

Hindi Spoken

Kids cutlery

Azerbaijani Spoken

Entertainment Staff

Chinese cuisine in restaurant

VIP Room Facilities

Soundproof Rooms

Game Room

Car park [free of charge]

Suit Press

Shared Lounge/TV Area

Non-smoking Rooms

Daily disinfection in common areas

BBQ Facilities

Arabic Spoken

Facilities for Disabled Guests

Proposal spot

On-site accessible restaurants / lounges

Asian breakfast

Outdoor venue for special events

Security [24-hour]

Poolside bar

Hot water linen and laundry washing

Valet Parking

German Spoken

Honeymoon Suite

Pet facilities

English Spoken

Covid-19 testing service

Meeting stationery

Air conditioning in public area

Spanish Spoken

Invoice provided

Shoeshine

First aid kit

Themed rooms

Car park [on-site]

Nightclub/DJ

Elevator

Hebrew Spoken

Ironing Service

Korean Spoken

Horseback Riding

Ticket Service

Public bath

Pool facilities

24-Hour Front Desk

Estonian Spoken

Catalan Spoken

Icelandic Spoken

Swimming pool [outdoor]

Business Center

Hair/Beauty Salon

Doctor/nurse on call

Staff trained in safety protocol

Romanian Spoken

Swimming pool

Room sanitization opt-out available

French Spoken

Bulgarian Spoken

Dry Cleaning

Guest rooms seal after sanitization

Car park [nearby]

Italian Spoken

Fruits/snacks

Czech Spoken

Restaurant

Shops (on site)

Physical distancing of at least 1 meter

Full american breakfast

Slovak Spoken

Karaoke

Danish Spoken

Lao Spoken

Convenience Store (on site)

On-site event hosting

Body thermometer

Daily Housekeeping

Sanitized kitchen and tableware items

Souvenir/Gift Shop

Free face masks

Smoke-free property

Face coverings on staff

Special Diet Meals (upon request)

Hand sanitizer

Safe dining setup

Contactless check-in/out

Terrace

Cashless payment service

open air bath

Bicycle Rental

Hotel chain

Indonesian Spoken

Tours

Temperature check for guests and staff

Room Service

Dutch Spoken

Kids safety features

Room decorations

Khmer Spoken

Sterilizing equipment

Lockers

Pool with view

Wi-Fi for special events

Wi-Fi in public areas

Projector/LED display

A la carte breakfast

Postal service

Western breakfast

Library

Laundry

Lithuanian Spoken

Golf Course (within 2 miles)

Professional-grade sanitizing services

Finnish Spoken

Hypoallergenic room available

Rooms sanitized between stays

Step stool

Filming locations

Russian Spoken

Slovenian Spoken

Currency Exchange

Hungarian Spoken

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Bar

Outdoor recreational features

Evening Entertainment

Meeting/Banquet Facilities

Designated Smoking Area

Anti-viral cleaning products

Breakfast in the Room

Daily disinfection in all rooms

Alternative meal arrangement

Norwegian Spoken

Latvian Spoken

Infirmary

Greek Spoken

Portuguese Spoken

Hindi Spoken

Kids cutlery

Azerbaijani Spoken

Entertainment Staff

5 Available Room Types

Deluxe Room

22 Square Meter

Hair dryer

Shower

Free Wifi

Cable Channels

Air Conditioning

Tea/Coffee Maker

Free bottled water

Desk

Wardrobe/Closet

Ironing Facilities

Safe

Non-smoking

Bathroom

Free Toiletries

Electric Kettle

Internet [LAN]

Family Room With 02 Bed Room

Air Conditioning

Bathroom

Internet [LAN]

Super Deluxe Room (03 Bedded Room)

Air Conditioning

Bathroom

Free Toiletries

Internet [LAN]

Family - Two Bedrooms

40 Square Meter

Hair dryer

Mirror

Shower

Cable Channels

Free Wifi

Air Conditioning

Fan

Socket near the bed

Tea/Coffee Maker

Free bottled water

Kettle

Desk

Interconnecting Room(s) Available

Sofa

Window

Wardrobe/Closet

Ironing Facilities

Safe

Non-smoking

Super Deluxe

36 Square Meter

Hair dryer

Mirror

Shower

Free Wifi

Cable Channels

Telephone

Air Conditioning

Fan

Tea/Coffee Maker

Kettle

Desk

Wardrobe/Closet

Ironing Facilities

Safe

Non-smoking

Facilities Details

Parking and Transportation

Valet Parking

Airport Shuttle (free)

Bicycle Rental

Food & Drink

Breakfast in the Room

Alternative meal arrangement

Chinese cuisine in restaurant

BBQ Facilities

Asian breakfast

Poolside bar

Bar

Breakfast service

Fruits/snacks

Buffet-Style Restaurant

Restaurant

Full american breakfast

Special Diet Meals (upon request)

Room Service

A la carte breakfast

Western breakfast

Front Desk Services

Ticket Service

24-Hour Front Desk

Lockers

Currency Exchange

Activities

Horseback Riding

Golf Course (within 2 miles)

Entertainment and Family Services

Evening Entertainment

Infirmary

Kids cutlery

Entertainment Staff

Outdoor venue for special events

Meeting stationery

Air conditioning in public area

Invoice provided

Nightclub/DJ

Karaoke

On-site event hosting

Kids club

Smoke-free property

Contactless check-in/out

Family/child friendly

Kids safety features

Wi-Fi for special events

Projector/LED display

Postal service

Step stool

Business Facilities

Meeting/Banquet Facilities

Business Center

Shops

Hair/Beauty Salon

Shops (on site)

Convenience Store (on site)

Souvenir/Gift Shop

Common Areas

Game Room

Shared Lounge/TV Area

Terrace

Library

Cleaning Services

Anti-viral cleaning products

Daily disinfection in all rooms

Suit Press

Daily disinfection in common areas

Hot water linen and laundry washing

Covid-19 testing service

Shoeshine

First aid kit

Ironing Service

Doctor/nurse on call

Staff trained in safety protocol

Room sanitization opt-out available

Dry Cleaning

Guest rooms seal after sanitization

Physical distancing of at least 1 meter

Body thermometer

Daily Housekeeping

Sanitized kitchen and tableware items

Free face masks

Face coverings on staff

Hand sanitizer

Safe dining setup

Cashless payment service

Temperature check for guests and staff

Sterilizing equipment

Laundry

Professional-grade sanitizing services

Rooms sanitized between stays

Languages Spoken

Norwegian Spoken

Latvian Spoken

Greek Spoken

Portuguese Spoken

Hindi Spoken

Azerbaijani Spoken

Arabic Spoken

German Spoken

English Spoken

Spanish Spoken

Hebrew Spoken

Korean Spoken

Estonian Spoken

Catalan Spoken

Icelandic Spoken

Romanian Spoken

French Spoken

Bulgarian Spoken

Italian Spoken

Czech Spoken

Slovak Spoken

Danish Spoken

Lao Spoken

Indonesian Spoken

Dutch Spoken

Khmer Spoken

Lithuanian Spoken

Finnish Spoken

Russian Spoken

Slovenian Spoken

Hungarian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Family Rooms

VIP Room Facilities

Soundproof Rooms

Car park [free of charge]

Non-smoking Rooms

Facilities for Disabled Guests

Proposal spot

On-site accessible restaurants / lounges

Outdoor recreational features

Security [24-hour]

Honeymoon Suite

Pet facilities

Themed rooms

Car park [on-site]

Elevator

Public bath

Pool facilities

Check-in [24-hour]

Swimming pool [outdoor]

Swimming pool

Car park [nearby]

open air bath

Hotel chain

Tours

Room decorations

Pool with view

Hypoallergenic room available

Designated Smoking Area

Filming locations