Hotel Maneck Residency

Bad experience. No basic amenities like hot water (just 2hr in morning), soap, towel etc etc. First they engaged your room with full payment. After that their horrible face comes out. NB= Auto & car drivers suggest you due to their brokerage.

I made last minute reservation in Ooty. Every hotel was booked in the city centre till 1st week of January. Fortunately I got rooms in Maneck hotel but the rooms were miserable. They don't provide clean bed sheets or towels. The room is worse than you see in photos. They take everything in advance & fully. You arrive at hotel or book a cab before journey, they take full payment in the beginning. So, in my opinion, they must reduce the price to half or even less for standard/ deluxe rooms for the service they provide. Secondly, they must be punctual in every aspects. The driver they provide should pick you up in time which I badly experienced in my case. Thirdly & most important thing, the owner or manager should never ever be of money oriented mind. You should provide good service to gain good customers. I didn't see any single aspect where this hotel even score 1 out of 5. Only thing I like is the location. Except it, I was not totally satisfied with this stay.

Location: Other eateries, main market was nearby at walkable distance. Room: Really big and nice for such budget. Room interior was so beautiful. Service: Hot water was not available as geyser was not working. But the boys carried buckets of water to each room. Was a little frustrating. Food: fresh and good. Restaurant needs improvement. Houseflies.