Hotel Solitaires, Mumbai

We spent two wonderful days at this hotel, which exceeded our expectations with its cleanliness and exceptional customer service. The staff were friendly, attentive, and genuinely eager to please. The food was outstanding, and the hotel's location was incredibly convenient, with easy access to the local store and airport.

Booked the hotel on cleartrip. Denied checkin. Absolute frauds. Unapologetic. Blamed us for not calling before showing up

Pathetic management. It is the worst hotel I ever visited with no proper services. Bathrooms are stinking and water issues. No hygiene is maintained. Also we had book for triple occupancy but there was no space for extra bed also. Also during check out they charged us extra amount of hotel. It is quite disappointing that for a small amount of ₹420, we have to make such continuous efforts. The matter is very clear that we checked in on 15th around 11:00 AM, yet the bill in question is dated 2:30 AM the same day, which is clearly before our check-in. Despite our repeated follow-ups over the past week, the issue remains unresolved. They can easily fool you during check-in & check-out. You need to be careful.