Itc Kakatiya (C)

Both the check-in and check-out processes were unexpectedly slow and took considerably longer than anticipated. There was also no seating available for guests while completing the formalities. Furthermore, even the soft copy of the final invoice took an entire day to be shared after check-out. At Kebab & Kurries, we requested the bill for payment, but it took nearly 30 minutes to arrive despite repeated follow-ups. The staff appeared slow and unresponsive, and we were almost ready to leave before the bill was finally provided. Overall, the service lacked urgency, efficiency, and attentiveness. Significant improvement is required in both the front-desk and restaurant service.

ITC kakatiya a luxury hotel begumpet hyderabad itc kakatiya is an awesome property to relax it has swimming pool, sauna,steam bath 24×7 the hotels to dine are also very good ambience was too good all staff are well trained always they are ready to help with smiling face specially house keeping venu gopal n krupa anandam help all the time he is very sincere n fantastic person I liked his service I m recommended to every one if you visit hyderabad dont miss to stay this ITC kakatiya hotel superb n fantastic service

Our stay at ITC Kakatiya was truly wonderful. Every member of the team made us feel welcome and ensured that our experience was comfortable from start to finish. A special thank you to Sukhdeep, Harsh, Ritik, Mr. Yadav, Manish, Pulkit, Tina, and Chef Sourav for their exceptional hospitality and attention to detail. Their warmth, professionalism, and genuine care made every interaction memorable. A special mention to Mahima at the reception for her courteous welcome, smooth assistance, and ever-smiling approach. She made the check-in and overall experience effortless. Thank you to the entire team at ITC Kakatiya for making our visit so enjoyable. We look forward to returning soon.