Crystal Sarovar Premiere

It's a good place. the regular 3 star / 4 star. I strongly believe any place is as good as it's people though. The Grand Mercure really needs to think in the direction of warm hospitality. Warm and...

I stayed at Grand Mercure, Agra along with my family. Hospitality shown by hotel staff was excellent. Welcome at the time of check in certainly requires a special mention. Check in Duty Manager and...

We were booked in for 1 night as part of our tour, they hadn’t sorted our interconnecting room as we had asked and the pool on the rooftop is green, really disappointed and we haven’t slept yet. But...