review-bg-image

Reviews from Guests

2.0/5

tripadvisor

96

Reviews

from real guests

Seaside61623588243

5

/

5

Serving food typical of India. Appreciate Also appreciate the service provided by the staff.appreciate the service provided by the staff.appreciate the service provided by the staff.good experience good staff food is good hoping to come again

bhobu

1

/

5

The Pearl Hotel Kolkata is the worst Hotel I've ever stayed. Bybthe way I stayed at Suite room which has non functional Geyser, washbasin has a mirror but without light, cupboards has hangers but no rods to hang your clothes.... On top of it the staff is lousy and slow to any call. This hotel should be your last preference to stay at Kolkata

APJS

3

/

5

One has stayed at this hotel multiple times in the past and rated it well. However, post-pandemic return to this hotel has left one disappointed. The rooms are much less maintained and cleanliness is a definite concern. While it was cleaned when I arrived and I was asked to wait for a bit while cleaning was completed, nothing apart from the floor was clean. Airconditioner sported a clearly visible layer of caked dirt along its air guide. Bathroom is not clean with the pot having black spots. Bed linen closet did not look clean and on asking for a replacement too, matters did not improve much. Wash basin is spotted and almost all woodwork shows lack of upkeep. Wi-Fi is erratic. Walls show signs of seepage and many places plater is peeling. Judging by the noise, some repair seems to be underway, which is direct needed.

Facilities Details

Free Wifi

Discounts recommended for you

Get an exclusive discount and book now!

Facilities Details

Internet Access in public areas

Free Wifi