Aksata Villas

3.0 / 5

•

Jln. Batu Bolong 42 A

Reviews from Guests

3.0/5

Reviews

from real guests

J7583EOanthonym

I made a booking with this property, but due to Corona virus (COVID-19), i had to cancel my trip. I booked the property as a pay at the property booking, but a deposit was taking from my bank, i didnt really mind this until i had to cancel the stay. I have been trying to contact the property on many occasions to get the deposit refunded, but on every occasion , they say their manger wont be there until the following day, and its the same thing the next day. It has been 2 months since i cancelled the stay and i still haven't got to speak to their manager!!! The staff are very rude and ignorant and have ended the call on my in many occasions. It has got that bad that they have BLOCKED MY NUMBER AND MY EMAIL. Avoid this property. They are most rude and unprofessional people i have every dealt with!!!

yevgeniyvostrikov

old...smells old...when i booked it i saw that the size of the room is 270 sq meters..i went for it...you barely get 100 meters.you have front yard and swimming pool and living room and kitchen that you have to share with two other rooms upstairs..you get private bedroom sized 20 meters and bathroom another 20 meters...we got facked i guess..also..staff speaks poor english..i suggest You book it for one room and then decide...

jennifergD4096QM

Aksata Villas is a fantastic value for money stay in Canggu, on the main road into the vibe of the town. Rent a scooter and explore the different areas. Staff and Manager of the complex were very helpful, friendly and professional. Food provided for breakfast and lunch dinner was a very high standard- fresh and hot every time. Villa was clean and tidy - facilities of villa more than suitable for the stay. I would stay at Aksata villas again

Facilities Details