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Reviews from Guests

3.0/5

tripadvisor

62

Reviews

from real guests

mihaic996

5

/

5

The place is far from everything in the jungle. The hotel itself is a bit old, it is from another time, but the important thing is elsewhere. The staff is extremely kind, very Arabic! The hotel is very quiet, far from everything and the guests are very quiet, you can hear nothing, either day or night. A beautiful place to be quiet I think! The breakfast or the dishes offered are very derisory and it is difficult to criticize them, they are made with the means of the board... Finally, we met “Buda” a first name or nickname, which led us to Seminyak near Denpasar. “Buda” speaks perfect English, without accents. A taxi ordered via the Hotel, because the Grabs do not move around this lost corner. This person is great and has a beautiful culture of life! “Hello Buda! We will arrive in France!”. He drove us and we talked to him. He has a very good opinion of French, which pleased us!!!

juliemakinson

1

/

5

After over 20 hours of travelling we arrived at the Puri Saron in the early hours of the morning only to discover that the room we had booked wasn’t available. The security guard showed us to our alternative room, down some steep steps into what can only be described as a basement. The stench of must and damp was evident and there was no en suite bathroom, for this facility we had to go across a hallway into 3 separate rooms (toilet, shower and urinals) all shared. Initially we were adamant we were not staying and after a communication effort the security guard got someone on the phone who then told us that we would have to stay here for 2 nights as the hotel was fully booked. Eventually after a few frantic phone calls to our agent in the UK we were found alternative accommodation but unfortunately we would have to stay here until 10am in the morning. We got our heads down on the damp and musty bed and were woken at 7.30am with a drum beat and screaming yoga above our room. Breakfast was basic to say the least, porridge, scrambled egg, limited fruit and pastries was all that was offered served up in oddments of tatty and broken pots. Some of the seating in the restaurant resembled paste tables. We did not see any manager and zero effort was made as way of any apology or explanation. Upon checkout the guy on reception was very aware, did say sorry and ordered us our taxi which was paid for by the hotel but only because I insisted, it wasn’t offered. It was the least they could do as one valley view room somewhere had been paid for twice. With our very limited experience of this hotel I would advise to avoid. The location is in the middle of nowhere, the scenery and countryside is stunning but if you like things within walking distance or close by then you will be disappointed, this hotel is about 40 minutes to 1 hour outside the centre of Ubud when you take traffic into consideration. Many thanks to our agent/Hays travel and the Bali Spirit Hotel who saved our holiday. Conclusion: AVOID

T9789PDandreasm

1

/

5

We have had a very unfortunate experience at this hotel. We had a closed purse lying ahead with some money in. The wallet we had in front was only cash, which we regularly count how much cash is in the wallet, as we had to use the cash for a special trip on the island. We count how much money we have in this purse when we arrive at the hotel, and then when we arrive at the next hotel, we can see that there is a missing 1,000,000 rupiah. Since we again do not use this wallet for anything but to keep money in, we are absolutely sure that for one reason or another they have disappeared here at the hotel, without us opening it ourselves. We have then been in contact with the hotel, which has not been able to do anything about the situation, and end the conversation by writing that they will make their staff aware of this. We therefore recommend that if you choose to go to this hotel, keep your valuables in a safe place, as we have experienced that they can openly be left away.

Facilities Details

Breakfast service

Airport Shuttle (free)

Free Wifi

Internet

Family/child friendly

Family Rooms

Spa

Bar

Outdoor recreational features

Meeting/Banquet Facilities

Designated Smoking Area

Entertainment Staff

Breakfast in the Room

Latvian Spoken

Car park [free of charge]

Contactless check-in/out

Hot water linen and laundry washing

Tours

Rooms sanitized between stays

Pool with view

Hair/Beauty Salon

Protective screens in common areas

Nightclub/DJ

Bicycle Rental

Bicycles

English Spoken

Fax/Photocopying

First aid kit

Daily Housekeeping

Physical distancing of at least 1 meter

Library

Room Service

Business Center

Norwegian Spoken

Suit Press

German Spoken

Hungarian Spoken

French Spoken

Swimming pool

Swimming pool [outdoor]

Hindi Spoken

Car park [on-site]

Wi-Fi in public areas

Air conditioning in public area

Non-smoking Rooms

Public bath

24-Hour Front Desk

BBQ Facilities

Daily disinfection in all rooms

Dutch Spoken

Spanish Spoken

Garden

Finnish Spoken

Currency Exchange

Laundry

Security [24-hour]

Souvenir/Gift Shop

Karaoke

Massage

Lockers

Terrace

Special Diet Meals (upon request)

Guest rooms seal after sanitization

Indonesian Spoken

Ticket Service

Restaurant

Daily disinfection in common areas

Hiking

Discounts recommended for you

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7 Available Room Types

2-Bedroom Villa
2-Bedroom Villa
2-Bedroom Villa

2-Bedroom Villa

room-size-icon

60 Square Meter

Bathrobes

Bathrobes

Cleaning Products

Cleaning Products

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Whirlpool bathtub

Whirlpool bathtub

Free Wifi

Free Wifi

Pool facilities

Pool facilities

Radio

Radio

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Fan

Fan

Hand sanitizer

Hand sanitizer

Heating

Heating

Linens

Linens

Mosquito Net

Mosquito Net

Pajamas

Pajamas

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Socket near the bed

Socket near the bed

Umbrella

Umbrella

Tea/Coffee Maker

Tea/Coffee Maker

Complimentary tea

Complimentary tea

Dining Table

Dining Table

Dishwasher

Dishwasher

Free bottled water

Free bottled water

Free instant coffee

Free instant coffee

Full kitchen

Full kitchen

Kitchenware

Kitchenware

Minibar

Minibar

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Desk

Desk

Laptop workspace

Laptop workspace

Outdoor Furniture

Outdoor Furniture

Sitting Area

Sitting Area

Dining Area

Dining Area

Separate living room

Separate living room

Sofa

Sofa

Tile/Marble floor

Tile/Marble floor

Trash cans

Trash cans

Window

Window

Hardwood/Parquet floors

Hardwood/Parquet floors

Wardrobe/Closet

Wardrobe/Closet

Clothes dryer

Clothes dryer

Clothes Rack

Clothes Rack

Dressing room

Dressing room

Ironing Facilities

Ironing Facilities

Accessible by stairs

Accessible by stairs

Fire extinguisher

Fire extinguisher

Safe

Safe

Balcony/Terrace

Balcony/Terrace

Bathtub

Bathtub

Kitchenette

Kitchenette

Shower

Shower

One-Bedroom Villa
One-Bedroom Villa
One-Bedroom Villa

One-Bedroom Villa

room-size-icon

70 Square Meter

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Whirlpool bathtub

Whirlpool bathtub

Free Wifi

Free Wifi

Pool facilities

Pool facilities

Radio

Radio

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Fan

Fan

Heating

Heating

Linens

Linens

Mosquito Net

Mosquito Net

Pajamas

Pajamas

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Socket near the bed

Socket near the bed

Tea/Coffee Maker

Tea/Coffee Maker

Dining Table

Dining Table

Dishwasher

Dishwasher

Free bottled water

Free bottled water

Minibar

Minibar

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Desk

Desk

Outdoor Furniture

Outdoor Furniture

Sitting Area

Sitting Area

Dining Area

Dining Area

Sofa

Sofa

Tile/Marble floor

Tile/Marble floor

Trash cans

Trash cans

Wardrobe/Closet

Wardrobe/Closet

Clothes dryer

Clothes dryer

Clothes Rack

Clothes Rack

Dressing room

Dressing room

Ironing Facilities

Ironing Facilities

Fire extinguisher

Fire extinguisher

Safe

Safe

Balcony/Terrace

Balcony/Terrace

Bathtub

Bathtub

Kitchenette

Kitchenette

Shower

Shower

Villa with Private Pool
Villa with Private Pool
Villa with Private Pool

Villa with Private Pool

room-size-icon

90 Square Meter

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Whirlpool bathtub

Whirlpool bathtub

Free Wifi

Free Wifi

Pool facilities

Pool facilities

Radio

Radio

Telephone

Telephone

TV

TV

Air Conditioning

Air Conditioning

Heating

Heating

Linens

Linens

Mosquito Net

Mosquito Net

Pajamas

Pajamas

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Socket near the bed

Socket near the bed

Tea/Coffee Maker

Tea/Coffee Maker

Dining Table

Dining Table

Free bottled water

Free bottled water

Minibar

Minibar

Refrigerator

Refrigerator

Desk

Desk

Outdoor Furniture

Outdoor Furniture

Sitting Area

Sitting Area

Dining Area

Dining Area

Sofa

Sofa

Tile/Marble floor

Tile/Marble floor

Trash cans

Trash cans

Wardrobe/Closet

Wardrobe/Closet

Clothes dryer

Clothes dryer

Clothes Rack

Clothes Rack

Dressing room

Dressing room

Ironing Facilities

Ironing Facilities

Fire extinguisher

Fire extinguisher

Safe

Safe

Balcony/Terrace

Balcony/Terrace

Bathtub

Bathtub

Daily housekeeping

Daily housekeeping

Fan

Fan

Kitchenette

Kitchenette

Cable Channels

Cable Channels

Shower

Shower

Deluxe Valley View
Deluxe Valley View
Deluxe Valley View

Deluxe Valley View

room-size-icon

43 Square Meter

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Pool facilities

Pool facilities

Radio

Radio

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Fan

Fan

Hand sanitizer

Hand sanitizer

Heating

Heating

Linens

Linens

Mosquito Net

Mosquito Net

Pajamas

Pajamas

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Socket near the bed

Socket near the bed

Tea/Coffee Maker

Tea/Coffee Maker

Complimentary tea

Complimentary tea

Free bottled water

Free bottled water

Free instant coffee

Free instant coffee

Minibar

Minibar

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Desk

Desk

Sitting Area

Sitting Area

Tile/Marble floor

Tile/Marble floor

Trash cans

Trash cans

Hardwood/Parquet floors

Hardwood/Parquet floors

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Ironing Facilities

Ironing Facilities

Fire extinguisher

Fire extinguisher

Safe

Safe

Balcony/Terrace

Balcony/Terrace

Bathtub

Bathtub

Kitchenette

Kitchenette

Shower

Shower

Deluxe Triple
Deluxe Triple
Deluxe Triple

Deluxe Triple

room-size-icon

45 Square Meter

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Whirlpool bathtub

Whirlpool bathtub

Free Wifi

Free Wifi

Pool facilities

Pool facilities

Radio

Radio

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Fan

Fan

Heating

Heating

Linens

Linens

Mosquito Net

Mosquito Net

Pajamas

Pajamas

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Socket near the bed

Socket near the bed

Tea/Coffee Maker

Tea/Coffee Maker

Free bottled water

Free bottled water

Minibar

Minibar

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Desk

Desk

Sitting Area

Sitting Area

Sofa

Sofa

Tile/Marble floor

Tile/Marble floor

Trash cans

Trash cans

Hardwood/Parquet floors

Hardwood/Parquet floors

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Ironing Facilities

Ironing Facilities

Fire extinguisher

Fire extinguisher

Safe

Safe

Balcony/Terrace

Balcony/Terrace

Bathtub

Bathtub

Kitchenette

Kitchenette

Shower

Shower

Facilities Details

Pool and Spa

Spa

Massage

Parking and Transportation

Bicycle Rental

Airport Shuttle (free)

Food & Drink

Breakfast in the Room

Bar

Room Service

Breakfast service

BBQ Facilities

Special Diet Meals (upon request)

Restaurant

Front Desk Services

24-Hour Front Desk

Currency Exchange

Lockers

Ticket Service

Activities

Hiking

Entertainment and Family Services

Entertainment Staff

Contactless check-in/out

Nightclub/DJ

Air conditioning in public area

Karaoke

Family/child friendly

Business Facilities

Fax/Photocopying

Business Center

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Library

Terrace

Cleaning Services

Hot water linen and laundry washing

Rooms sanitized between stays

Protective screens in common areas

First aid kit

Daily Housekeeping

Physical distancing of at least 1 meter

Suit Press

Daily disinfection in all rooms

Laundry

Guest rooms seal after sanitization

Daily disinfection in common areas

Languages Spoken

Latvian Spoken

English Spoken

Norwegian Spoken

German Spoken

Hungarian Spoken

French Spoken

Hindi Spoken

Dutch Spoken

Spanish Spoken

Finnish Spoken

Indonesian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Car park [free of charge]

Tours

Pool with view

Bicycles

Designated Smoking Area

Swimming pool

Swimming pool [outdoor]

Family Rooms

Car park [on-site]

Non-smoking Rooms

Public bath

Garden

Security [24-hour]

Outdoor recreational features