Den Bukit Residence and Suite

We stayed a night here because we arrived at 2am, and frankly didn't see the need to pay my resort for a whole night that we weren't really using. The hotel is nearish the airport, to the south if you're heading to Nusa Dua, Uluwatu, or Jimbaran. Of course it's not the nicest hotel I've stayed in, but it's $30 a night. My expectations weren't high. The staff is extremely friendly, the room is just fine for a short stay, though I would only stay for a long stay if you have your own transportation, it's a bit out of the way. The bed is surprisingly comfortable, A/C a bit weak. Shower water got hot quite easily (which is a problem at some lower priced places in South East Asia). There are several local mini markets down the street open in the day time to pick up drinks and simple supplies. If you come here looking for a 5 star resort you're going to be disappointed, but if you want a good simple room to crash for a night or two without breaking the bank, it's perfect.

Do not beliebe the photos, and the hotel aparience, is very bad managged. Dirty bathroom, grimy corners, marks over the walls, cortains with holes, greassy surfaces. For sure is not a luxury 5star hotel, but it does not mean that it must be nicely well mainteined. You can spend half of the money in a immaculate Bali tipical home stay. We try to cancel our staying that we made trough Agoda, and there is not even an email to do it, the website sent you to your bookings where you can do basically nothing. The sales manager form the hotel was very rude and she does not find any solution dor cancelling our stay.

I came to this hotel on Sunday afternoon. The place was difficult to find, google maps showed the wrong way (can't pass using car). I have to call the hotel several times to ask the way to the hotel. I booked 3 rooms, for me and wife, my parents and my sister. Breakfast is standard, but they took time too long to refill the menu. I saw some guests have to wait 30-40 minutes untill they refill the food. The most dissappointing thing is when we checked out. They said that my parents make some ink-stain on the pillow cover and bed cover. Yet the stain is looked old, and I believe it's not my parents fault, since we don't have any pen or anything that ink-based. They ask us to pay some money, for about 20 USD just to clean the stain. We have flight to catch and we don't have time to argue about it, so my wife just paid them out. I don't hope something like this will happen, since everything we used in the room will come dirty and that's their job to clean them up. It's normal. If this is something that they made-up, I hope any guest who read this will pay attention to everything inside the rooms. I'm afraid they make some traps to take more money fron the guest.