Troppo Zone Puri Rama Resort Kuta

The most terrible place for stay. they named a puri rama *RESORT* Dont put RESORT name if there is nothing. 1 old guy with caps in the reception was not friendly very rude, the room door is unsecured and always got stuck, no wifi in the room no place for charge the phone only 3 plug for television and if I want to charge the phone need to remove one of them and far from the bed and no bathroom amanities as it's mantion, 3 light in the room was broken not change, room&bathroom very dirty and I ask for a new towel and the reception said only 2 days one time we can provide a new towel. Pool there is only 3 broken sunbed! I saw from booking online picture this is the good hotels in the legian that's way I paid for full one week but the RESORT looks nothing like the picture. I observed all the guests who gave honest feedback or gave one star and they (the resort) should improve, but they instead seemed to blame back in the comments. I don't know how the GM or Manager manage this RESORT like that

The most disgusting place ever! This room does not meet sanitary standards and is dangerous to health. The room in completely dirty and full of big cockroaches. There is no water or toilet flush. The door is unsecured and easy to open even when it’s locked. There is no WiFi or any other shower utility as it’s mentioned. The bed cover have stains of urine. I paid for 6 nights but left after 1st . Never, never again!

Near Legian Street and the PARTY MILE...but still no noise to sleep. For your price even very low you can expect a clean room/bathroom and pool...it looks after Covid-19 they just re-opend it...but almost each room needs NEW PAINT and renovation...in some room they started...but at the time being under renovation...the back pool was cleaner than the front one...hope they will finished with cleaning the rooms and garden soon and that this spot get new life. Rene& Liz. IG: @renepeter57