Amaroossa Suite Bali

3.0 / 5

•

Jalan Kebo Iwa No.2 Taman Mumbul Nusa Dua Bali Indonesia

Reviews from Guests

3.0/5

351

Reviews

from real guests

Q6248ZYnataliet

Do not recommend this hotel. Very poorly maintained hotel. Rats in ceiling. No hot water and hardly any water comes out of the tapes and shower. Couch and other soft furnishings stained, dirty, mouldy and torn. Also on very noisy road which made it difficult to sleep.

adambJ4857BD

We arrived at the hotel and checked in and got into the lift to a weird smell of rotting fish, when we got to our room on the 2nd floor we found the door didn’t close properly or lock. Further looking around the room we realised there was stains all over our beds which one actually looked to be human faeces, the shower was caked in mould, the bathroom walls and bathtub all covered in mould and rust, shower curtain stained yellow. No depository safe located in the room when stated on our booking we would have one. Rubbish left in the drawers of our room. When we went down to the front desk to ask for a new room, we were told we weren’t able to have a new room as the hotel was full and that they would send housekeeping up immediately to clean it for us. So we left it as that but when we got back into our room the bedsheets and pillow cases still had marks all over them, the bathroom was still full of mould!!! They had most likely just mopped the floor with bleach to make it smell nice. So we went back down again and told the lady on the front desk that we need to be moved, we were told there is nothing they can do as they are full, no help at all, not even a sorry for what we had been through after 33 hours of travelling to get here. Eventually we ended up having to move to a different hotel out of our own pockets and currently battling trying to get reimbursed for money we paid for such a terrible room and service we experienced. Also to add the pool and the area around it is also disputing mould and algae all around the path and the sunbeds are broken!

davidcL8316YF

Overall, it was a satisfying experience. The hotel is located in a quiet area, a bit far from the beach, but still accessible by car. The rooms are spacious and comfortable, with complete facilities like a flat screen TV, AC, and minibar. In general, it’s a comfortable and affordable place to stay. If you’re looking for a quiet spot and don’t mind being a bit away from the beach, this could be a good option. Hopefully, the hotel can improve cleanliness and service consistency in the future.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Bar

Evening Entertainment

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Contactless check-in/out

Nightclub/DJ

Elevator

Fax/Photocopying

First aid kit

Valet Parking

Daily Housekeeping

Room Service

Business Center

Anti-viral cleaning products

Body thermometer

Snorkeling

Asian breakfast

Babysitting/Child Services

Air conditioning in public area

Soundproof Rooms

BBQ Facilities

Staff trained in safety protocol

Finnish Spoken

Indonesian Spoken

Hypoallergenic room available

Special Diet Meals (upon request)

Ticket Service

Halal breakfast

Breakfast in the Room

Facilities for Disabled Guests

Hot water linen and laundry washing

Protective screens in common areas

Temperature check for guests and staff

Poolside bar

Massage chair

Game Room

Doctor/nurse on call

Swimming pool

Non-smoking Rooms

Room sanitization opt-out available

Garden

Hand sanitizer

English Spoken

Massage

Terrace

Cashless payment service

Korean Spoken

Private BBQ facilities

Catalan Spoken

Sanitized kitchen and tableware items

A la carte breakfast

Diving

Body scrub

Czech Spoken

Massage bed

Tours

Ironing Service

Room decorations

Professional-grade sanitizing services

Water sports (non-motorized)

Library

Car park [on-site]

Bulgarian Spoken

Free face masks

Icelandic Spoken

24-Hour Front Desk

Fishing

Laundry

Security [24-hour]

Karaoke

Proposal spot

Car park [free of charge]

Hair/Beauty Salon

Rooms sanitized between stays

Dry Cleaning

Shops (on site)

Physical distancing of at least 1 meter

Norwegian Spoken

Car park [nearby]

Hungarian Spoken

Swimming pool [outdoor]

Wi-Fi in public areas

Safe dining setup

Invoice provided

Portuguese Spoken

Face coverings on staff

Souvenir/Gift Shop

Smoke-free property

Shoeshine

Restaurant

Daily disinfection in common areas

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Bar

Evening Entertainment

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Contactless check-in/out

Nightclub/DJ

Elevator

Fax/Photocopying

First aid kit

Valet Parking

Daily Housekeeping

Room Service

Business Center

Anti-viral cleaning products

Body thermometer

Snorkeling

6 Available Room Types

Pool Suite

43 Square Meter

Roll-in shower

Electric Kettle

Bathrobes

Hair dryer

Mirror

Private bathroom

Free Toiletries

Towels

Walk-in shower

Room service [24-hour]

Mobile hotspot device

Cable Channels

Telephone

Adapter

Air Conditioning

Blackout curtains

Linens

Slippers

Socket near the bed

Soundproof

Tea/Coffee Maker

Dining Table

Free bottled water

Microwave

Daily housekeeping

Desk

Outdoor Furniture

Sitting Area

Sofa

Tile/Marble floor

Trash cans

Hardwood/Parquet floors

Wardrobe/Closet

Dressing room

Ironing Facilities

Exterior corridor

Fire extinguisher

Safe

Safety/security feature

Smoke detector

Balcony/Terrace

Bathtub

Non-smoking

Separate shower/bathtub

Shower

Iron

Bathtub or Shower

Minibar

Free Wifi

Toiletries

Separate living room

Sleep comfort items

Entire unit wheelchair accessible

Extra Long Beds (> 6.5 ft)

Private Pool

Royal Suite Room

Non-smoking

Electric Kettle

Iron

Soundproof

Bathtub or Shower

Minibar

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Toiletries

Balcony/Terrace

Separate living room

Dining Table

Towels

Sleep comfort items

Hair dryer

Slippers

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Air Conditioning

Extra Long Beds (> 6.5 ft)

Kitchen

Sitting Area

Microwave

Free bottled water

Room service [24-hour]

Executive Room Only

Non-smoking

Electric Kettle

Iron

Soundproof

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Toiletries

Balcony/Terrace

Separate living room

Dining Table

Towels

Sleep comfort items

Slippers

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Extra Long Beds (> 6.5 ft)

Sitting Area

Free bottled water

Room service [24-hour]

Executive Room with Breakfast

Non-smoking

Electric Kettle

Iron

Soundproof

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Exterior corridor

Telephone

Desk

Toiletries

Balcony/Terrace

Separate living room

Dining Table

Towels

Sleep comfort items

Slippers

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Extra Long Beds (> 6.5 ft)

Sitting Area

Free bottled water

Room service [24-hour]

Royal Suite

66 Square Meter

Entire unit wheelchair accessible

Roll-in shower

Electric Kettle

Bathrobes

Bathroom phone

Hair dryer

Mirror

Private bathroom

Free Toiletries

Towels

Walk-in shower

Room service [24-hour]

Mobile hotspot device

Cable Channels

Telephone

Adapter

Air Conditioning

Blackout curtains

Linens

Slippers

Socket near the bed

Soundproof

Tea/Coffee Maker

Dining Table

Free bottled water

Full kitchen

Microwave

Minibar

Refrigerator

Daily housekeeping

Desk

Outdoor Furniture

Sitting Area

Dining Area

Sofa

Tile/Marble floor

Trash cans

Hardwood/Parquet floors

Wardrobe/Closet

Dressing room

Ironing Facilities

Exterior corridor

Accessible by elevator

Fire extinguisher

Safe

Safety/security feature

Smoke detector

Balcony/Terrace

Bathtub

Non-smoking

Separate shower/bathtub

Shower

Facilities Details

Pool and Spa

Spa

Massage

Parking and Transportation

Valet Parking

Airport Shuttle (free)

Food & Drink

Bar

Room Service

Asian breakfast

Breakfast service

BBQ Facilities

Special Diet Meals (upon request)

Halal breakfast

Breakfast in the Room

Poolside bar

A la carte breakfast

Buffet-Style Restaurant

Restaurant

Front Desk Services

Ticket Service

24-Hour Front Desk

Activities

Snorkeling

Diving

Fishing

Entertainment and Family Services

Contactless check-in/out

Nightclub/DJ

Kids club

Babysitting/Child Services

Air conditioning in public area

Family/child friendly

Karaoke

Invoice provided

Evening Entertainment

Smoke-free property

Business Facilities

Fax/Photocopying

Business Center

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Shops (on site)

Souvenir/Gift Shop

Common Areas

Game Room

Terrace

Library

Cleaning Services

First aid kit

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Staff trained in safety protocol

Hot water linen and laundry washing

Protective screens in common areas

Temperature check for guests and staff

Doctor/nurse on call

Room sanitization opt-out available

Hand sanitizer

Cashless payment service

Sanitized kitchen and tableware items

Ironing Service

Professional-grade sanitizing services

Free face masks

Laundry

Rooms sanitized between stays

Dry Cleaning

Physical distancing of at least 1 meter

Safe dining setup

Face coverings on staff

Shoeshine

Daily disinfection in common areas

Languages Spoken

Finnish Spoken

Indonesian Spoken

English Spoken

Korean Spoken

Catalan Spoken

Czech Spoken

Bulgarian Spoken

Icelandic Spoken

Norwegian Spoken

Hungarian Spoken

Portuguese Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Elevator

Family Rooms

Soundproof Rooms

Heating

Hypoallergenic room available

Facilities for Disabled Guests

Massage chair

Swimming pool

Non-smoking Rooms

Garden

Private BBQ facilities

Body scrub

Massage bed

Tours

Room decorations

Water sports (non-motorized)

Car park [on-site]

Security [24-hour]

Proposal spot

Car park [free of charge]

Car park [nearby]

Designated Smoking Area

Swimming pool [outdoor]

Check-in [24-hour]