Puri Dalem Hotel

This hotel has rooms surrounding 2 lovely swimming pools set in a gorgeous tropical and extensive garden setting. The staff are lovely and courteous. Although the hotel is near a very busy intersection, the garden setting ensures that the rooms are quiet and peaceful. The rooms are adequate even though they are dated but represent excellent value for the tariff charged The breakfast setting is beautiful. Some TLC and more maintenance would add extra value to this once prestige hotel. The windows do not open and as there are no fans, sleeping temperature comfort is unfortunately dependant on environmental energy consuming air conditioning. Overall, our stay was pleasant and represented good value. However, request a quiet room at the back of the hotel. The short walk to the beach involves a hairy highway crossing. Recommended for a pleasant, comfortable, economical stay.

Outside areas were lovely however the rooms were horrendous. Disgusting bathroom that had clearly not been cleaned at all, shower head was too low to wash hair properly, cobwebs in the corner of the shower. Towels smelt as though they were not properly washed. A drink had exploded in the fridge from the previous occupants however when mentioned to staff this was ignored and not rectified, very unhelpful. There were stains on bedding and however out of everything these did seem clean. Sockets and switches were falling out of the wall which was very dangerous. Limited breakfast available. This room had clearly not been cleaned properly for a while now and would highly suggest choosing another hotel.

The pool and outside area look lovely and I was very pleased when I arrived but the rooms are filthy. Mould on the mirror, soap holder and walls. Unsweeped floors, Food and drink left in the fridge. You can clearly tell they never clean the rooms here. I felt as if I was staying in a crappy motel and the staff weren’t very helpful. You can tell they have no passion for this place with very poor service