Four On Drupadi

We are staying in Four on Drupadi Villa Cinta 3BR for my birthday, paid 1,5mill, and: 1. The villa is so dirty, pool floor is not even cleaned and so many different areas like the surface of bedroom sofas are not cleaned. 2. Hot water in one of the rooms is not working. 3. For amenities no soap no shampoo. 4. TV is barely watchable it’s unclear. 5. In general the villa is under-maintained, if you ready to sell a villa for 1,5mill a night you have to make sure that the guests get the quality and experience equal to the price. 6. The poor guy who’s in charge for the night has no clue on how to fix things, there’s supposed to be a preparation before a guest check in but on this one it doesn’t seem to be the case. 7. Bottomline, you cannot just put a villa out there on the market and let someone pay for 1,5mill but simply not preparing the villa with basic amenities, standard cleanliness and decent/working facilities..... That is just not right. Very very disappointing!

I want to lead out by saying that our stay at Four on Drupadi was overall amazing. The villa we stayed in gave every couple their own cooled room with a private bathroom. The common areas were spacious, comfortable and had a pool table that got good use. The villa is a short walk away from some excellent food spots and about a 20minutes from the beach Breakfast was always made fresh within the kitchenette by the villa staff which was a cool experience. Overall, the staff was very accommodating and always did their best to meet our needs. On to the cons. While the staff was incredibly accommodating to any issues that arose, the small issues we encountered were dealt with reactively vs proactively. Linens appeared run down and old. Edges were frayed and some permanently stained. On arrival, one of the bedspreads was also stained which was replaced upon request. Showers showed signs of water staining which, while not a large issue, is a little unsightly and ideally would have been dealt with. Despite the issues we encountered, I’d certainly stay there again.

Stayed here for 8 days in the Cinta villa and it was perfect. The staff were very kind, helpful and fast, they answered every question without issue and any request was dealt with immediately. Breakfast everyday was delicious. Their service was exceptional, rooms, villa and pool cleaned everyday plus more if they noticed we were gone. Afternoon snacks were all very tasty and a welcome surprise. The location is ideal being so close to Eat Street but once in the villa you heard no street noise at all. Blockout curtains were a lifesaver, enjoyed so many sleep ins! Pool was ideal depth and size. On our last night we used the free curtesy trip to our dinner location. Can’t wait to stay here again and would recommend to everyone else as well.