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Reviews from Guests

4.0/5

tripadvisor

409

Reviews

from real guests

Lehman4

5

/

5

What a beautiful villa. Can’t fault it Staff very friendly and helpful Breakfast ordered day before and was delicious not a great variety though. Good quiet location

CakeTime

3

/

5

We just stayed here for a few nights and overall the stay was fine, but for the price I think you could find nicer accommodation. It definitely isn't a 5* accommodation. Pros: - Location: this was excellent, close to the beach and restaurants - Very quiet despite the street noise outside - Staff: seemed friendly but limited English - Pool: the pool was nice but the cushions on the day bed smelt damp. The cushions on the loungers were left out in the rain so were either wet, or even once dried smelt of damp. - The bed was huge and really comfortable Cons: - The villa wasn't as clean as you'd hope, a lot of dust in corners and a lack of attention to detail. Overall it seemed a little tired and in need of redecoration. There was a hole in the ceiling which leaked water when it rained, the toiletries provided were covered in dust and looked used, and the cup on the sink had old toothpaste stains in. - The style of sink in the bathroom was so shallow it was practically impossible to get your hands under the tap to wash your face. - The towels were tired and needed replacing. The hairdryer was a travel one which was cheap and poor quality. - The big french doors didn't glide smoothly so it was difficult to open and close them. There was curtains to cover the doors but not the window above the doors, so every morning the sun flows in waking you up at 6:30am. - The whole space was badly lit - The breakfast was one of the worst we've eaten, we only had it one day and skipped the other days. Stale croissant and danish, coffee and tea with no milk offered/provided, undercooked poached eggs on top of wet bread. Some of the items mentioned seem a little petty but for a 5 star accommodation you do expect better. I think for the same cost you could find better accommodation in the area. The staff need to update the tired and worn villas as it is a fantastic location and has huge potential.

CathyRD

4

/

5

The staff were friendly and very helpful. So thoughtful and hard working. The villa was good but a little dated and in need of some TLC (a leak in the roof, sticky locks, sliding doors that don’t meet when closed and very low water pressure in the shower (hot water was on and off too)). Japanese style and quite dark. Not good if you have mobility issues (sofa futon style). We liked that though but my parents would have struggled for eg. Bed was super comfortable and huge. Villa was very clean and attended to daily - indoors and out. Pool maintained regularly too. Pool was lovely. Daily breakfast was good with lots of options. Villa had a kitchen and dining area but super basic in terms of utensils. Not very well equipped but this really is a hotel rather than a self contained villa. X2 bottles of water supplied daily (we went to the local supermarket to buy bigger quantities of drinking water. 2 tiny bottles isn’t nearly enough considering they were enough just to brush teeth daily). Location is amazing. One of the biggest draw cards. Easy stroll to the beach. Lots of restaurants around but super quiet. If you stay here and need a laundry (and don’t want to pay hotel prices), pop around to the Family Laundry Express (3min walk) for amazing, quick and cheap laundry. Cannot recommend them highly enough. Overall, pretty good but considering price - not sure I would go back.

Facilities Details

Free Parking

Airport Shuttle (free)

Airport Shuttle (surcharge)

Free Wifi

Spa

Laundry

Babysitting/Child Services

Garden

Ticket Service

Shuttle Service (free)

Baggage Storage

Ski service

Ski School

24-Hour Front Desk

BBQ grill

Smoke-free property

Terrace

Computer station

Concierge Service

3 Available Room Types

Royal Villa, 1 Bedroom, Non Smoking, Pool View
Royal Villa, 1 Bedroom, Non Smoking, Pool View
Royal Villa, 1 Bedroom, Non Smoking, Pool View
Royal Villa, 1 Bedroom, Non Smoking, Pool View
Royal Villa, 1 Bedroom, Non Smoking, Pool View
Royal Villa, 1 Bedroom, Non Smoking, Pool View
Royal Villa, 1 Bedroom, Non Smoking, Pool View
Royal Villa, 1 Bedroom, Non Smoking, Pool View
Royal Villa, 1 Bedroom, Non Smoking, Pool View
Royal Villa, 1 Bedroom, Non Smoking, Pool View
Royal Villa, 1 Bedroom, Non Smoking, Pool View
Royal Villa, 1 Bedroom, Non Smoking, Pool View

Royal Villa, 1 Bedroom, Non Smoking, Pool View

Sleep comfort items

Sleep comfort items

Shower

Shower

Bidet

Bidet

Desk

Desk

Free Wifi

Free Wifi

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Kitchen

Kitchen

Sitting Area

Sitting Area

TV

TV

Non-smoking

Non-smoking

Carpeted

Carpeted

Dining Table

Dining Table

Patio

Patio

Iron

Iron

Soundproof

Soundproof

Dining Area

Dining Area

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Hot Tub

Hot Tub

Daily housekeeping

Daily housekeeping

Towels

Towels

Telephone

Telephone

Separate living room

Separate living room

Stovetop

Stovetop

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Private Pool

Private Pool

Deluxe Villa, 1 Bedroom
Deluxe Villa, 1 Bedroom
Deluxe Villa, 1 Bedroom
Deluxe Villa, 1 Bedroom
Deluxe Villa, 1 Bedroom
Deluxe Villa, 1 Bedroom
Deluxe Villa, 1 Bedroom
Deluxe Villa, 1 Bedroom
Deluxe Villa, 1 Bedroom
Deluxe Villa, 1 Bedroom

Deluxe Villa, 1 Bedroom

Sleep comfort items

Sleep comfort items

Shower

Shower

Bidet

Bidet

Desk

Desk

Free Wifi

Free Wifi

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

TV

TV

Non-smoking

Non-smoking

Carpeted

Carpeted

Dining Table

Dining Table

Patio

Patio

Iron

Iron

Soundproof

Soundproof

Dining Area

Dining Area

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Hot Tub

Hot Tub

Daily housekeeping

Daily housekeeping

Towels

Towels

Telephone

Telephone

Separate living room

Separate living room

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Private Pool

Private Pool

VILLA ONE BED
VILLA ONE BED

VILLA ONE BED

Facilities Details

Pool and Spa

Spa

Parking and Transportation

Shuttle Service (free)

Airport Shuttle (surcharge)

Airport Shuttle (free)

Free Parking

Front Desk Services

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Activities

Ski School

Entertainment and Family Services

Babysitting/Child Services

Ski service

Smoke-free property

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Garden

BBQ grill

Computer station