Cocoa Ubud Private Villa

Could have been a better stay. Here's why: Water in shower had no hot water. Only got water available in bathtub. Drinking water dispenser only had hot water. Lacking of mozzies repellent. Bring your own to avoid frustration. Had a working stove with only a pan. No other cooking cutlery provided. Tap at sink had come loose and not fixed. Staff are very friendly and place is safe enough. It's quiet and serene here. Bfast is very average but does its job. I can't really say to come here as it's not maintained well - like many stand alone local establishments I guess.

We didn't even stayed here, i already booked one bedroom villa with private pool one week before. Then suddenly when we arrived at the location, the receptionist gave me the joglo villa instead one bedroom villa with private pool. They told me that one bedroom villa was already occupied. I didn't even get any confirmation beforehand. Then the receptionist called the manager for confirmation. They told me to choose the joglo villa or cancle. I had to cancle last minutes because it's not what i booked for. Poor management, terrible service. Hope you guys can do better.

Not the clean place we were expecting. The kitchen was absolutely bare of anything like cutlery, plates and glasses, exception was only coffee cups and saucers. Owners little shop next door charges 3x the amount to us than the other ones in the area. Ordered lunch and I suspect that they bought it from somewhere locally and wasn't made in-house as it arrived cold after 45 mins. Staff were friendly and drivers were very nice.