JW Marriott Hotel Medan

4.0 / 5

•

No. 10, Jalan Putri Hijau, Medan, Medan, Indonesia 20111

Reviews from Guests

4.0/5

1,440

Reviews

from real guests

kiwicarole

The staff were extremely friendly and helpful. The rooms well maintained spacious and comfortable The breakfast was excellent and catered to all Great location

Climber53106582957

I recently stayed at JW Marriott Medan and had a truly wonderful experience from arrival until departure. The service throughout the hotel was excellent, and every staff member I met was friendly, warm, and always willing to help. The food was amazing with so many delicious options to choose from, making every meal enjoyable during my stay. I would also like to give special appreciation to Puspa at the reception for being extremely helpful, professional, and welcoming throughout my stay. She made the check-in experience smooth and pleasant. Special thanks as well to Feri at Marriott Café, who genuinely took great care of me and made me feel comfortable and valued as a guest. Thank you to the entire team for the outstanding hospitality. I will definitely come back again and highly recommend this hotel to anyone visiting Medan.

handy_luoo

One of the most memorable staycations I’ve had in Medan is undoubtedly at JW Marriott Medan. Having stayed here several times, I recently returned and chose the Executive Deluxe Room, as I was in need of a well-deserved break after more than two weeks of traveling abroad. The room was spacious and newly renovated, offering a clean, modern, and refreshed ambiance. What stood out most was the stunning city view of Medan, which could be enjoyed not only from the bedroom but also from the bathroom, where the bathtub overlooks the skyline—an especially relaxing touch. As always, I was genuinely impressed by the overall quality of service, as well as the facilities and amenities provided. From the swimming pool, jacuzzi, steam room, and sauna to the fitness centre, restaurant, and lounge, everything I needed for a comfortable and rejuvenating stay was readily available. The hospitality remains consistently warm, making every return feel welcoming. The location is also highly convenient, strategically situated near key areas in Medan and within walking distance of popular malls and iconic landmarks. Overall, my stay provided the perfect opportunity to rest, recharge, and reset, and I look forward to returning again.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Spa

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Latvian Spoken

Contactless check-in/out

Nightclub/DJ

Pool with view

First aid kit

Valet Parking

Elevator

Daily Housekeeping

Restaurant [halal]

Business Center

Anti-viral cleaning products

Hindi Spoken

Air conditioning in public area

Snack Bar

Staff trained in safety protocol

Croatian Spoken

Indonesian Spoken

Special Diet Meals (upon request)

Golf Course (within 2 miles)

Breakfast in the Room

Hot water linen and laundry washing

Protective screens in common areas

Temperature check for guests and staff

Game Room

Swimming pool

Shared stationery removed

Honeymoon Suite

Non-smoking Rooms

Room sanitization opt-out available

Hand sanitizer

Facilities for Disabled Guests

Alternative meal arrangement

Massage

Cashless payment service

Sanitized kitchen and tableware items

A la carte breakfast

Khmer Spoken

English Spoken

Ironing Service

Cash withdrawal

Library

Car park [on-site]

Icelandic Spoken

24-Hour Front Desk

Laundry

Currency Exchange

Security [24-hour]

Yoga room

Guest rooms seal after sanitization

Hair/Beauty Salon

Rooms sanitized between stays

On-site accessible self parking

Dry Cleaning

Physical distancing of at least 1 meter

Norwegian Spoken

Hungarian Spoken

Dutch Spoken

Swimming pool [outdoor]

Wi-Fi in public areas

Safe dining setup

Heating in public area

Portuguese Spoken

Slovenian Spoken

Souvenir/Gift Shop

Japanese Spoken

Room service [24-hour]

Smoke-free property

Shoeshine

Restaurant

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Spa

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Latvian Spoken

Contactless check-in/out

Nightclub/DJ

Pool with view

First aid kit

Valet Parking

Elevator

Daily Housekeeping

Restaurant [halal]

Business Center

Anti-viral cleaning products

Hindi Spoken

Air conditioning in public area

Snack Bar

Staff trained in safety protocol

10 Available Room Types

Deluxe Room, 1 King Bed

Sleep comfort items

Close-caption TV

Electric Kettle

Satellite Channels

Desk

Free Toiletries

Free Wifi

Interconnecting Room(s) Available

Toilet

Visual alarm

Kids shampoo

Lever handle on door

Slippers

Air Conditioning

Extra Long Beds (> 6.5 ft)

DVD/CD player

Non-smoking

Carpeted

Tile/Marble floor

Laptop workspace

Bathtub or Shower

Minibar

Tea/Coffee Maker

Daily housekeeping

Towels

Private bathroom

Bathrobes

Hair dryer

Iron

Roll-in shower

Clothes Rack

Room service [24-hour]

Free bottled water

Presidential Suite, 1 King Bed

Sleep comfort items

Close-caption TV

Electric Kettle

Satellite Channels

Desk

Free Toiletries

Free Wifi

Interconnecting Room(s) Available

Toilet

Visual alarm

Kids shampoo

Lever handle on door

Slippers

Air Conditioning

Extra Long Beds (> 6.5 ft)

DVD/CD player

Sitting Area

Non-smoking

Carpeted

Tile/Marble floor

Dining Table

Laptop workspace

Dining Area

Bathtub or Shower

Minibar

Tea/Coffee Maker

Daily housekeeping

Towels

Private bathroom

Bathrobes

Hair dryer

Iron

Roll-in shower

Clothes Rack

Room service [24-hour]

Free bottled water

Executive Suite, 1 King Bed

Sleep comfort items

Close-caption TV

Electric Kettle

Satellite Channels

Desk

Free Toiletries

Free Wifi

Interconnecting Room(s) Available

Toilet

Visual alarm

Kids shampoo

Lever handle on door

Slippers

Air Conditioning

Extra Long Beds (> 6.5 ft)

DVD/CD player

Sitting Area

Non-smoking

Carpeted

Tile/Marble floor

Dining Table

Laptop workspace

Dining Area

Bathtub or Shower

Minibar

Tea/Coffee Maker

Daily housekeeping

Towels

Private bathroom

Bathrobes

Hair dryer

Iron

Roll-in shower

Clothes Rack

Room service [24-hour]

Free bottled water

Junior Suite, 1 King Bed, City View

Sleep comfort items

Close-caption TV

Electric Kettle

Satellite Channels

Desk

Free Toiletries

Free Wifi

Interconnecting Room(s) Available

Toilet

Visual alarm

Kids shampoo

Lever handle on door

Slippers

Air Conditioning

Extra Long Beds (> 6.5 ft)

DVD/CD player

Sitting Area

Non-smoking

Carpeted

Tile/Marble floor

Dining Table

Laptop workspace

Dining Area

Bathtub or Shower

Minibar

Tea/Coffee Maker

Daily housekeeping

Towels

Private bathroom

Bathrobes

Hair dryer

Iron

Roll-in shower

Clothes Rack

Room service [24-hour]

Free bottled water

Executive Room, 1 King Bed, City View

Sleep comfort items

Close-caption TV

Electric Kettle

Satellite Channels

Desk

Free Toiletries

Free Wifi

Interconnecting Room(s) Available

Toilet

Visual alarm

Kids shampoo

Lever handle on door

Slippers

Entire unit wheelchair accessible

Air Conditioning

Extra Long Beds (> 6.5 ft)

DVD/CD player

Non-smoking

Carpeted

Tile/Marble floor

Laptop workspace

Bathtub or Shower

Minibar

Tea/Coffee Maker

Daily housekeeping

Towels

Private bathroom

Bathrobes

Hair dryer

Iron

Roll-in shower

Clothes Rack

Room service [24-hour]

Free bottled water

Facilities Details

Pool and Spa

Spa

Massage

Fitness Center

Parking and Transportation

Valet Parking

Airport Shuttle (free)

Food & Drink

Bar

Restaurant [halal]

Snack Bar

Breakfast service

Special Diet Meals (upon request)

Breakfast in the Room

Alternative meal arrangement

A la carte breakfast

Buffet-Style Restaurant

Room service [24-hour]

Restaurant

Front Desk Services

24-Hour Front Desk

Currency Exchange

Activities

Golf Course (within 2 miles)

Entertainment and Family Services

Contactless check-in/out

Nightclub/DJ

Kids club

Air conditioning in public area

Family/child friendly

Cash withdrawal

Heating in public area

Smoke-free property

Business Facilities

Business Center

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Game Room

Library

Cleaning Services

First aid kit

Daily Housekeeping

Anti-viral cleaning products

Staff trained in safety protocol

Hot water linen and laundry washing

Protective screens in common areas

Temperature check for guests and staff

Shared stationery removed

Room sanitization opt-out available

Hand sanitizer

Cashless payment service

Sanitized kitchen and tableware items

Ironing Service

Laundry

Guest rooms seal after sanitization

Rooms sanitized between stays

Dry Cleaning

Physical distancing of at least 1 meter

Safe dining setup

Shoeshine

Languages Spoken

Latvian Spoken

Hindi Spoken

Croatian Spoken

Indonesian Spoken

Khmer Spoken

English Spoken

Icelandic Spoken

Norwegian Spoken

Hungarian Spoken

Dutch Spoken

Portuguese Spoken

Slovenian Spoken

Japanese Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Pool with view

Elevator

Swimming pool

Honeymoon Suite

Non-smoking Rooms

Facilities for Disabled Guests

Car park [on-site]

Security [24-hour]

Yoga room

On-site accessible self parking

Designated Smoking Area

Swimming pool [outdoor]