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Reviews from Guests

3.0/5

tripadvisor

260

Reviews

from real guests

CiaYin

4

/

5

I got free stay voucher so decided to stay here and pay extra to try the suite. I was hesitant at first as I'd read the review of this hotel long ago. But it turns out it's not as bad as it's looked, at least the room was not smelly and it's clean. You can't get suite room with bathtub with IDR 700k in this town as I know. The cons are the place is kinda below maintenance though. Like the curtain and the bathtub drain. The breakfast taste not bad but not so many options. The check in was too long, as I was waiting the receptionists asked me to wait for like 40 minutes while they gather. Don't know it's for chit-chatting or meeting. If so, I suggest the meeting should be held before busy hour next time.

jalaluddineunos

3

/

5

An old Hotel, which has spacious room, where you cannot get in other part of Indonesia for that price. The food is cheap, but not much guest staying in the hotel. this is due to lots of new hotels in the city. My comment is the maintenance of this hotel is rather poor. however its worth for what is paid for.

Dila3292

1

/

5

1. Reservation staff are rude to the guest 2. The room is smellly 3. The shuttle service is not follow the time. 4. The "manager" Andy told us to pay the charge for the facilities and shuttle. 5. Duty manager and supervisor are not around when the situation happend. 6. This hotel doesnt have any law at all. 7. The facilities are so bad. 8. Bad view. 9. Me and my family have to book a Grab to go at the aitport, and we need to pay by our self. 10.This thing should not be happend... the General Manager for this hotel must take fast action to the staff that handle Front office and Reservation.. they make a promise for us to stay at your hotel and give us brst service... but my family has got BAD EXPERIENCE.. 11. BITCH all around the hotel.. 🖕

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi