Travellers Suites Serviced Apartments

3.0 / 5

•

No. 15 Jalan Listerik, Medan 20112, Medan, Indonesia 20112

Reviews from Guests

3.0/5

Reviews

from real guests

MichaelP2093

We used Medan as our base, travelling out to other areas of Sumatra so stayed at the Travellers Suites on 3 separate occasions. The hotel is well situated, 45 minute drive from the airport (and that takes into account Medan's nightmare traffic!). We had a suite which was perfect for our family of four - two adults and two teenage children. We had three good size rooms which meant everyone had their own space. There were also two showers and toilets, which again is useful when travelling as a family. The lounge area was huge with a small kitchen area (which we didn't use). Our first night there we ate from the room service menu, there was a good choice of food but it is a little on the spicy side for those who don't like hot food. The breakfast, which was included, was excellent - a really good choice of options from local food to omelettes and cereals. What made this hotel, for us, was the staff. Everyone at the hotel was so warm and friendly and nothing was too much trouble. On our first morning we met the Marketing Manage, Teguh, who introduced himself and gave us his card telling us to contact him if we needed anything. We had an issue with our credit card which meant our final stay was cancelled - a quick WhatsApp to Teguh and he sorted a room for us. If I am being picky, in places bits of the room are a bit tired - shower curtains not fitting properly, leaky showers, loose door fittings etc. but that was it, nothing that caused us any issues or spoilt our stay.

Funtasties

My wife and I stayed in Traveller Suites for almost 3 months. The housing is good, clean and tidy, though not very sound proof. The staff became friends of ours and they are very professional and friendly. Ot is walking distance from malls and parks and very central. If I go back to Medan again, I would love to go back to Traveller Suites again.

shoanya

Never had a terrible stay experience like this in our life before. We booked the hotel online, but when we get there they said the booking was not there. But we have booked and paid all in full. And the staff in the front desk is not helpful and friendly. We were forced to find for a different hotel since we were not attended to and they were not bothered. One of the worst experience for us. PLEASE DONT GET HERE IF YOU WANT TO BOOK ONLINE! THEY ARE TYPICALLY MONEY MINDED!

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Family/child friendly

Family Rooms

Spa

Sauna

Shared Kitchen

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Entertainment Staff

Fax/Photocopying

Greek Spoken

Elevator

Daily Housekeeping

Finnish Spoken

Chinese [Mandarin]

Suit Press

Czech Spoken

Lao Spoken

Air conditioning in public area

Thai Spoken

BBQ Facilities

Italian Spoken

Indonesian Spoken

Ticket Service

Croatian Spoken

Norwegian Spoken

Lithuanian Spoken

Danish Spoken

Latvian Spoken

Slovenian Spoken

Swimming pool

Japanese Spoken

Non-smoking Rooms

Filipino Spoken

Garden

Khmer Spoken

Arabic Spoken

Massage

Nepali

Hindi Spoken

Tours

Sinhala

English Spoken

Ironing Service

Romanian Spoken

Russian Spoken

Vietnamese Spoken

German Spoken

Car park [on-site]

Bulgarian Spoken

Korean Spoken

Turkish Spoken

24-Hour Front Desk

Dutch Spoken

Laundry

Portuguese Spoken

Karaoke

Laundromat

Car park [free of charge]

Swedish Spoken

Chinese [Cantonese]

Dry Cleaning

Ukrainian Spoken

Hungarian Spoken

French Spoken

Swimming pool [outdoor]

Shared Lounge/TV Area

Wi-Fi in public areas

Hebrew Spoken

Tamil

Burmese

Catalan Spoken

Malay Spoken

Room service [24-hour]

Spanish Spoken

Estonian Spoken

Restaurant

Polish Spoken

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Family/child friendly

Family Rooms

Spa

Sauna

Shared Kitchen

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Entertainment Staff

Fax/Photocopying

Greek Spoken

Elevator

Daily Housekeeping

Finnish Spoken

Chinese [Mandarin]

Suit Press

Czech Spoken

Lao Spoken

Air conditioning in public area

Thai Spoken

BBQ Facilities

Italian Spoken

6 Available Room Types

3 Bedroom Suite

130 Square Meter

Additional Bathroom

Bathrobes

Hair dryer

Mirror

Private bathroom

Scale

Free Toiletries

Towels

Room service [24-hour]

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Daily newspaper

Linens

Private Entrance

Slippers

Soundproof

Tea/Coffee Maker

Dishwasher

Free bottled water

Kitchenware

Minibar

Refrigerator

Desk

Extra Long Beds (> 6.5 ft)

Sitting Area

Separate living room

Sofa

Wardrobe/Closet

Ironing Facilities

Safe

3 Bedroom Deluxe

141 Square Meter

Bathrobes

Hair dryer

Mirror

Private bathroom

Scale

Free Toiletries

Towels

Room service [24-hour]

On-demand movies

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Daily newspaper

Linens

Private Entrance

Slippers

Soundproof

Dishwasher

Free bottled water

Kitchenware

Microwave

Minibar

Refrigerator

Desk

Sitting Area

Sofa

Wardrobe/Closet

Ironing Facilities

Safe

2 Bedroom Suite

88 Square Meter

Bathrobes

Hair dryer

Mirror

Private bathroom

Scale

Free Toiletries

Towels

Room service [24-hour]

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Daily newspaper

Linens

Private Entrance

Slippers

Soundproof

Tea/Coffee Maker

Free bottled water

Kitchenware

Minibar

Refrigerator

Desk

Extra Long Beds (> 6.5 ft)

Sitting Area

Separate living room

Sofa

Wardrobe/Closet

Ironing Facilities

Safe

1 Bedroom Suite

74 Square Meter

Bathrobes

Hair dryer

Mirror

Private bathroom

Scale

Free Toiletries

Towels

Room service [24-hour]

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Linens

Private Entrance

Slippers

Soundproof

Tea/Coffee Maker

Free bottled water

Kitchenware

Minibar

Refrigerator

Desk

Extra Long Beds (> 6.5 ft)

Sitting Area

Separate living room

Sofa

Wardrobe/Closet

Ironing Facilities

Safe

Penthouse

215 Square Meter

Bathrobes

Hair dryer

Mirror

Free Toiletries

Towels

Whirlpool bathtub

DVD/CD player

Room service [24-hour]

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Daily newspaper

Tea/Coffee Maker

Dishwasher

Free bottled water

Kitchenware

Microwave

Minibar

Refrigerator

Desk

Sitting Area

Wardrobe/Closet

Ironing Facilities

Safe

Facilities Details

Pool and Spa

Spa

Massage

Fitness Center

Sauna

Food & Drink

Bar

Breakfast service

BBQ Facilities

Buffet-Style Restaurant

Room service [24-hour]

Restaurant

Front Desk Services

Ticket Service

24-Hour Front Desk

Entertainment and Family Services

Entertainment Staff

Air conditioning in public area

Family/child friendly

Karaoke

Laundromat

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Common Areas

Shared Kitchen

Shared Lounge/TV Area

Cleaning Services

Daily Housekeeping

Suit Press

Ironing Service

Laundry

Dry Cleaning

Languages Spoken

Greek Spoken

Finnish Spoken

Chinese [Mandarin]

Czech Spoken

Lao Spoken

Thai Spoken

Italian Spoken

Indonesian Spoken

Croatian Spoken

Norwegian Spoken

Lithuanian Spoken

Danish Spoken

Latvian Spoken

Slovenian Spoken

Japanese Spoken

Filipino Spoken

Khmer Spoken

Arabic Spoken

Nepali

Hindi Spoken

Sinhala

English Spoken

Romanian Spoken

Russian Spoken

Vietnamese Spoken

German Spoken

Bulgarian Spoken

Korean Spoken

Turkish Spoken

Dutch Spoken

Portuguese Spoken

Swedish Spoken

Chinese [Cantonese]

Ukrainian Spoken

Hungarian Spoken

French Spoken

Hebrew Spoken

Tamil

Burmese

Catalan Spoken

Malay Spoken

Spanish Spoken

Estonian Spoken

Polish Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Elevator

Designated Smoking Area

Family Rooms

Swimming pool

Non-smoking Rooms

Garden

Tours

Car park [on-site]

Car park [free of charge]

Swimming pool [outdoor]