Aston Tanjung Pinang Hotel & Conference Center

3.0 / 5

•

Jl. Adi Sucipto No.KM. 11, Batu IX, Kec. Tanjungpinang Tim., Kota Tanjung Pinang, Kepulauan Riau, Indonesia 29125

Reviews from Guests

3.0/5

467

Reviews

from real guests

donia275

Excellent Family Stay at Aston Tanjung Pinang We had a wonderful stay at Aston Tanjung Pinang. The hotel room was very spacious, clean, and comfortable — perfect for families. The housekeeping team did an excellent job in keeping our room spotless throughout our stay. The swimming pool was great, well maintained and very enjoyable, especially for children. The gym was quite complete, and what we really liked was that there’s a kids’ play area located just in front of the gym. This made it easy for parents to work out while still keeping an eye on their children playing safely nearby. The food was delicious, and the breakfast buffet offered a wide variety of dishes with plenty of tasty options. The service throughout the hotel was excellent, special thanks to Mr. Susiadi, the General Manager, for making our holiday truly memorable. Mr. Aan, the Duty Manager, also provided great service, and the Front Office and restaurant staff specially were all very friendly and helpful. A big thank you as well to the housekeeping team for their hard work and attention to detail. Thank you, Mr. Susiadi, and the entire Aston Tanjung Pinang team for a wonderful and unforgettable holiday experience!

Inspire33264619196

It might be a bit late to share this review, as I stayed in January 2025, but it was truly a wonderful experience! We were warmly welcomed by Ardi, a cheerful front office staff member who provided clear information during check-in and even helped us arrange a car to the airport. The room was lovely, and all the staff were very humble and attentive. I truly hope to have another stay at this hotel someday.

778lylit

I stayed on November 27, booking via Agoda. I booked in the evening at 5 PM and was in a hurry at that time. Upon arrival, it turned out that the room I booked was a double bed, and the check-in process was very slow because they hadn't checked my booking on Agoda. I was with three very small children, so I went to the receptionist, two male staff members on the evening shift whose names I don't remember, to request a room change even if it meant paying an additional fee. However, the receptionist had a very rude attitude, saying it couldn't be done because it was according to the booking. I asked if the beds could be combined, and they said yes, but I waited all night and no housekeeping or receptionist came to combine the beds. Also, when we first entered, there were no towels. the pillow and the sheets have yellow stains. But the receptionist staff on the morning shift on the 28th was very good, where we checked out around 6 in the morning, he was polite and very patient

Facilities Details

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Guest rooms seal after sanitization

Massage

Car park [free of charge]

Convenience Store (on site)

Doctor/nurse on call

Restaurant

Room Service

Security [24-hour]

Body thermometer

Rooms sanitized between stays

Free face masks

Hot water linen and laundry washing

Nightclub/DJ

Indonesian Spoken

Special Diet Meals (upon request)

Dry Cleaning

Hand sanitizer

English Spoken

Swimming pool [outdoor]

Garden

Physical distancing of at least 1 meter

Protective screens in common areas

Library

Anti-viral cleaning products

Staff trained in safety protocol

Safe dining setup

Wi-Fi in public areas

Korean Spoken

Ironing Service

Professional-grade sanitizing services

Cashless payment service

First aid kit

Game Room

24-Hour Front Desk

Swimming pool

Air conditioning in public area

Shared stationery removed

Temperature check for guests and staff

Laundry

Sanitized kitchen and tableware items

Room sanitization opt-out available

Contactless check-in/out

Portuguese Spoken

Non-smoking Rooms

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Guest rooms seal after sanitization

Massage

Car park [free of charge]

Convenience Store (on site)

Doctor/nurse on call

Restaurant

Room Service

Security [24-hour]

Body thermometer

Rooms sanitized between stays

Free face masks

Hot water linen and laundry washing

Nightclub/DJ

Indonesian Spoken

Special Diet Meals (upon request)

Dry Cleaning

Hand sanitizer

English Spoken

10 Available Room Types

Studio

18 Square Meter

Private bathroom

Free Toiletries

Towels

Free Wifi

Cable Channels

Telephone

Air Conditioning

Air purifier

Slippers

Tea/Coffee Maker

Free bottled water

Minibar

Daily housekeeping

Carpeted

Desk

Sitting Area

Window

Wardrobe/Closet

Ironing Facilities

Individual air conditioning

Safe

Non-smoking

Bar

Electric Kettle

Iron

Extra Long Beds (> 6.5 ft)

Dining Table

Sleep comfort items

Lowered electrical outlet

Shower

Clothes Rack

Room service [24-hour]

Toilet

Junior Suite

61 Square Meter

Private bathroom

Free Toiletries

Towels

Free Wifi

Cable Channels

Telephone

Air Conditioning

Air purifier

Slippers

Tea/Coffee Maker

Free bottled water

Minibar

Daily housekeeping

Desk

Sitting Area

Sofa

Window

Wardrobe/Closet

Ironing Facilities

Individual air conditioning

Safe

Bathrobes

Bathroom

Bathtub

Refrigerator

Shower

Deluxe Room

Non-smoking

Bar

Electric Kettle

Iron

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Dining Table

Towels

Sleep comfort items

Lowered electrical outlet

Shower

Slippers

Private bathroom

Free Toiletries

Air Conditioning

Clothes Rack

Free bottled water

Room service [24-hour]

Sofa

Toilet

Superior Room

Non-smoking

Bar

Electric Kettle

Iron

Minibar

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Dining Table

Towels

Sleep comfort items

Lowered electrical outlet

Shower

Slippers

Private bathroom

Free Toiletries

Air Conditioning

Clothes Rack

Free bottled water

Room service [24-hour]

Toilet

Deluxe Double or Twin Room

26 Square Meter

Hair dryer

Private bathroom

Free Toiletries

Towels

Free Wifi

Cable Channels

Telephone

Air Conditioning

Air purifier

Heating

Slippers

Tea/Coffee Maker

Free bottled water

Minibar

Daily housekeeping

Carpeted

Desk

Interconnecting Room(s) Available

Sitting Area

Sofa

Window

Wardrobe/Closet

Ironing Facilities

Individual air conditioning

Safe

Facilities Details

Pool and Spa

Massage

Fitness Center

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Bar

Restaurant

Room Service

Special Diet Meals (upon request)

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Kids club

Nightclub/DJ

Family/child friendly

Air conditioning in public area

Contactless check-in/out

Business Facilities

Meeting/Banquet Facilities

Shops

Convenience Store (on site)

Common Areas

Library

Game Room

Cleaning Services

Guest rooms seal after sanitization

Doctor/nurse on call

Body thermometer

Rooms sanitized between stays

Free face masks

Hot water linen and laundry washing

Dry Cleaning

Hand sanitizer

Physical distancing of at least 1 meter

Protective screens in common areas

Anti-viral cleaning products

Staff trained in safety protocol

Safe dining setup

Ironing Service

Professional-grade sanitizing services

Cashless payment service

First aid kit

Shared stationery removed

Temperature check for guests and staff

Laundry

Sanitized kitchen and tableware items

Room sanitization opt-out available

Languages Spoken

Indonesian Spoken

English Spoken

Korean Spoken

Portuguese Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Designated Smoking Area

Car park [free of charge]

Security [24-hour]

Swimming pool [outdoor]

Garden

Swimming pool

Non-smoking Rooms