Tretes Raya Hotel & Resort

What kind of hotel is this, it's scary, I'm sorry, it's not a matter of price, but talking about comfort and service, Hotel Tretes Raya is very far from being called a hotel, the facilities offered are not all listed, this hotel only accepts rooms. Oh my gosh, I'm tired of staying with my family in a room-style hotel, haha. Think again before ordering it.

The hotel very terrible and very bad. the condition inside very old and not maintenance. The curtains are broken, the bed light did not working, the Telephone is broken or not working. Everything inside all broken and sad condition. We booked 2 night but we stayed only 1 day because we can not stay hotel like this. That is my wrong thing and stupid that I booked this hotel. The location really far from the town and teribble not good access. Never recommended this hotel because really like dead hotel.

I booked a room via another site. OYO, the company that runs the hotel chain now, uses local franchisees which may be part of the problem. There was huge confusion when I arrived as the office tried to contact me by whatsapp or phone, both of which were unsuable due to my trip up to Prigen from Surabaya, with intermitted phone and data coverage only. When I arrived, no one seemed to know what was happening. Then they put me in a room with a sputtering tap that squirted trapped air all night. The room was old, with moth eaten curtains, a CRT TV (I kid you not - a model from the 90's) cracked tiles, creaking wardrobe. There was no shower curtain and a leaky shower head which could not stay in position. Food was almost non-existent. Dinner took the kitchen guys an hour to prepare, presumably because they were not expecting ANY guests and probably had to truck in the chef from somewhere not in the vicinity. Although when it did arrive it tasted quite ok, but probably because by then I was ready to eat the table. Fortunately, the next day they moved me to slightly (very slightly) better surroundings. In the daytime I could see that the pool was large and the area seemed to be designed to mimic a Roman or Spanish type of resort with (resin) statues of various well-proportioned figures in heroic and feminine poses. The staff tried their best but seemed to be lost most of the time. I suspect management instructions to be very brief and there was hardly any evidence of significant upkeep. There is a semi-permanent stall selling trinkets, night market Asianic gewgaws along the main corridor which is a bit jarring - I looked through a collection of knives, laser pointers, shellfish decorations, nailclippers and ear cleaners but the most interesting item, sadly, was a bored (sad?) looking iguana kept in a wire cage next to the stalls. Overall the stay was serviceable. Breakfast buffet seemed to be available only when the hotel had a significant amount of guests. There was a random aerobic class with blaring rock music at an early hour. The whole experience was somewhat bizarre. I can only call it an interesting one, much less so a good stay. However the beds were decent. A budget stay, but I would say leave your expectations at the airport.