Grand Inn Mataram

I was very disappointed, because when I wanted to check in around 9-10 pm at the receptionist my book was not there, I showed the confirmation number to the reception but he said there was no...

DO NOT GO HERE AT ALL! IT IS NOT CUSTOMER FRIENDLY! - the blankets are disgusting - they smoke inside the building - the walls are very thin, thus loudy - we hear rats in the ceiling - the staff...

When I checked in, the receptionist said the time for breakfast was 7 am to 10 am. The next morning, around 7 am I went to Grand Inn Hotel restaurant. In the restaurant no one at all. I asked the...