West County Hotel Ltd

We stayed for 4 nights in a family room. The food was terrible, my wife ordered a chicken salad on the first night which so bad she couldn’t eat it. The tables in the bar were dirty and sticky. On the second night we went to the restaurant and were the only people there. We both ordered steak but when the food came out it was roast beef, this was eventually replaced with our actual order. The portable air con unit in the room and the safe didn’t work on arrival. These were replaced fairly quickly but the tower fan which replaced the air con unit didn’t keep the room cool. The temperature was a constant 26 degrees throughout our stay and none of us could sleep properly. Most of the staff were nice but seemed to be under pressure and the bar especially seemed under staffed. The rooms were kept clean with regular changes of towels. The swimming pool was probably the best part of our stay. Overall, the hotel is very run down and in need of complete renovation or demolition and rebuild.

My wife and I stayed recently. The overall experience was very good in terms of location, entertainment and friendliness of staff. However, there was a slight ‘blip’ during our stay regarding the breakfast service on one of the mornings. We had hoped to have our breakfast at the same time (as usual) and my wife ordered hard-boiled eggs. Unfortunately for us, these didn’t arrive until twenty five minutes later - even though there were only a few people in the room for breakfast. We were given no explanation for the delay but there was obviously an issue in the kitchen area.

What a lovely place to stay. Great breakfast, booked again for next week. Staff were very friendly. Lots to digest in and around Ennis. Will be our go to in the future.