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Reviews from Guests

4.0/5

tripadvisor

4,321

Reviews

from real guests

697avai

1

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5

Came on Saturday the 26th at 4:20 pm to check in, lovely staff member at reception informed us that our room still wasn’t ready. We finally got to our room and discovered a tray of food, from the previous guests, still left outside our room (from breakfast!!), we then found no robes in the room and we had booked the spa for the next day (as we couldn’t get a spot for the same day we arrived- which is fine). Tea and coffee wasn’t replenished from last guests, mould was found on the chair and the furniture in the room was scuffed/worn down. To be honest it was a big let down- my partner and I came here for a well deserved break and we feel disappointed for a 4 star hotel, definitely not worth €310 euros for a night. We regretted wasting our time immensely. Got a refund the same day and booked another hotel- don’t recommend, save your money and go to somewhere that includes a spa in their prices and doesn’t make you pay €25 quid on top of your €310 euro, and having to pay €15 euro for breakfast?? What a joke. Don’t go here if you’re expecting a high quality stay

CarmelDiviney

5

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5

I just had the most incredible massage with Nona. I think it was the best massage ever in fact. She is amazing! The whole spa experience from the pool, sauna, different treatment areas was a lovely experience. I will definitely be booking back in for more massage with Nona for sure. Thanks so much.

sarahbY3416BF

2

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5

Really poor experience overall. Our room on arrival smelt of cigarettes, after asking reception to change rooms we were made feel we were an inconvenience and they were doing us a favour by moving us. The room we were moved to was so run down, leather peeling off the chairs, mini fridge under the TV wasn’t working, and a smell of sewage coming from the shower. No point mentioning it again after the reaction we received the first time. Dinner wasn’t great, the fish was inedible. Breakfast was no better this morning. We were booked into the thermal suite for 12.30pm today but didn’t bother using it after the experience we’d had. I wouldn’t be quick to leave a negative review on hotels but we booked this in October 2025 and were looking forward to it. Extremely disappointing guest journey from the room, interactions with staff, and the food.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi