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Reviews from Guests

4.0/5

tripadvisor

2,780

Reviews

from real guests

Navigator64705056337

5

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5

We were a party of 8 who enjoyed an exceptional visit to castleoaks. From the moment we crossed the threshold we were met by the warmest of staff (BIG Shoutout to Audrey) who settled us into our rooms without fuss or bother, later at dinner we were minded by Josephine, a delightful warm hearted woman who knew the menu inside out. The food was excellent and the wine was equally so. We couldn't recommend the castle oaks house hotel enough.

karencG4018DQ

3

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5

Food was lovely in restaurant facilities were good But our room was disgustingly thick with dust and with a 5 month old and two year old it wasn't enjoyable Brought it to the staffs attention during the stay and they just sent someone up with a Henry hoover to 'deep clean' never followed up or apologised. Seemed like they didn't care

SmileyZa

5

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5

We stayed two nights mid week bed and breakfast in an amber family den suite. The hotel was quite busy, lots of families with pre school aged children and two weddings. Our room was very spacious. Lots of room for kids to run around. The den suite has a little area with bunk beds for kids which were a big hit. The extra space made such a difference. The tv had Netflix. There was a walk in shower and bath. The only negative thing about our whole trip was the bed and pillows which were very uncomfortable. The food was lovely. Lots of choice for breakfast. We had lunch and dinner here both days. We had soup, chicken, turkey and steak. Food was really lovely. Staff are all very friendly. Restaurant in the hotel is big. The high chairs are a bit small was a tight squeeze. Lovely big reception area. Lots of print outs given at reception listing what activities are available. The pool is nice, separate area for small kids. Kids were having lessons so section of the pool not in use but not an issue for us. We went into the cinema but didn’t stay. It looked very spacious, there were two movies a day and a little window hatch tuc shop for sweets. There is a games room with a few little games to keep smaller kids entertained. The little farm has a few animals, with a playground little sweet shop, go karts and mini golf. There is a train which was free. It drove us up to a little area with huts and the kids had to do a treasure hunt. The driver of the train played his part well and there was a staff member dressed as a dog which was a hit with all the kids. There is vending machines in the hotel wi drinks and sweets. Can’t fault the hotel it had everything you could want for a nice little family break. There is a garage beside the hotel which sells some essentials which was also very handy. I’d recommend this hotel if you are looking for a little break with young kids they will be amazed by all the amenities the hotel has to offer.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi