Club De La Telecabine

We booked this hotel for our stop over for a trip from UK to Rome. We made the direct booking with the hotel as they offered the cheapest price for accommodation on that date in the area. We have been emailed after that with the request of the anticipated arrival time. We have provided it and explained that we were travelling by car. We got lots of traffic and arrived at the hotel quite late. The Internet signal was very weak and we did not received any emails from the hotel until we were in front of the dark and locked reception. The email said that the staff went home and locked the hotel as you failed to arrive at the time you have provided. That was a bit of a shock as we have never encountered such behaviour from any hospitality establishment in the world. That was like "sorry we can't check you in as you are late". We booked a different hotel and went there. But at least try to call the customer and definetly if the booking has not been canceled that means the guest is coming. But yes, please, be aware of the practice like this. The booking was prepaid. However, the hotel did not charge us. This was helpful.

We arrived early on the day of check-in and the staff were extremely friendly and helpful. The rooms are basic but comfortable and good sized, with plenty of storage. Breakfast had lots of options and was fully stocked every day. Very friendly staff, we were made to feel comfortable and really enjoyed our stay. The hotel is about a 10-15 minute walk downhill to the lift, so we found it easier to rent a locker from the ski rental place under the lift so that we didn't have to carry our stuff back and forth every day.

We were met at reception by a lovely lady who couldn't have been more helpful. She greeted us warmly and made us feel very welcome. Our room was clean and warm. The view from our room was like a post card. The breakfast was very tasty and the coffee was good. Everything you need!