MONT BLANC HOTEL VILLAGE

Very beautiful hotel in an excellent location (5/10 min from the center on foot) in Courmayeur, very beautiful rooms with a splendid bathroom. Exit to the garden with a beautiful view, two lounge chairs are missing to be able to enjoy the mountain. One hour of spa included, although for a 5-star hotel I expected more; the limited access is excellent but necessary since the spa is rather small. More than a spa, I would define it as an indoor pool, nice but nothing more. An aspect that definitely needs improvement is breakfast, certainly not up to 5-star standards. Hotel parking is paid even though there are free spots in the area. In my opinion, parking should be included.

We had a pleasant stay overall, with some excellent aspects, but there are areas that need significant improvement, especially for a 5-star hotel. The biggest highlight was the staff, who were incredibly friendly and welcoming throughout our stay. We were also very grateful to receive a complimentary room upgrade to one with a balcony, which was a nice surprise. The hotel itself is modern, stylish and spotlessly clean. The spa is very nice, and the views of the surrounding mountains from the restaurant are absolutely spectacular. Unfortunately, the lack of air conditioning had a major impact on our comfort. When we called reception to ask how to switch on the AC, we were told the hotel doesn’t have air conditioning and were advised to open the balcony door instead. With daytime temperatures exceeding 30°C, this wasn’t an effective solution. Opening the door let in flies, leaving us with numerous bites, and because guests smoke on their balconies, cigarette smoke regularly drifted into our room. Without air conditioning or even a fan, the room remained uncomfortably hot throughout the night, making it exceptionally difficult to sleep. We only found out at check-out that air conditioning is prohibited throughout Courmayeur and that the hotel could have provided a fan on request. It would have been much more helpful if this had been explained at check-in, or when we first raised the issue. The shower is also poorly designed. The glass screen only covers half of the shower, and the drain cannot cope with the water flow. Every shower resulted in water spreading across the bathroom floor, and we had to roll up a towel to stop it flooding the room. This is not what you would expect from a luxury hotel. Breakfast was disappointing for guests who require a gluten-free diet. All of the gluten-free options were pre-packaged, with poor-quality bread and highly processed pastries and snacks. There were no freshly made gluten-free breads, pastries or pancakes. In my experience, other 5-star hotels offer a far better selection of high-quality, freshly prepared gluten-free options, so this was disappointing. Overall, this is a beautiful, modern hotel with exceptional staff, a lovely spa and breathtaking mountain views. However, the lack of clear communication about the absence of air conditioning, the poorly designed shower, and the underwhelming gluten-free breakfast options mean there is room for improvement before it truly meets 5-star expectations.

The hotel has a really beautiful structure, the rooms are spacious and ours had a breathtaking view of Mont Blanc. The spa also impressed us with its cleanliness and beauty. The only two slightly negative aspects: the breakfast could have a bit more choice, for example for the jams, and unfortunately some of our requests were not met (to have chairs for the garden or a dessert from the restaurant). Very positive note: the restaurant and its very creative chef!