review-bg-image

Reviews from Guests

4.0/5

tripadvisor

380

Reviews

from real guests

BabaMarco

5

/

5

First and foremost, the staff is very kind and attentive to the guests' needs. Other strong points: the very central location, the wellness area accessible to children (up to a certain hour...), and the very varied and high-quality breakfast and dinner buffet. Experience to be repeated!

374christaw

5

/

5

This is our third time of staying at the Sertorelli and it again has not failed to hit the mark, Nothing is too much trouble for the team . You always feel welcomed and they make the stay so easy.

Sherpa24600088656

5

/

5

We travelled to Breuil-Cervinia for a family ski trip with friends and stayed at the Hotel Sertorelli not really knowing what to expect. I can say that the standard of service from arrival to departure was excellent, everyone was friendly and helpful. The rooms were perfect and kept to a good standard. The restaurant was well run and the food was good, breakfast was especially well catered. There’s a nice bar area on the first floor where the service was excellent. There’s a ski room at the bottom of the hotel with each room assigned its own locker. You can hire ski equipment from this area, which was very convenient, although snowboard hire wasn’t possible (hire shops literally 50m away so not a major issue for us) and there is a regular ski bus shuttle from the hotel to the ski lift and back at the start and finish of the day; you can call the hotel to request a pick up outside of these times. There’s a gym but it’s small, I didn’t use it and I wasn’t going there to use the gym so for me it wasn’t an issue, but it might not be equipped to the standards some would want. Some treadmills, a small old style multi-gym and some dumbbells. The wellness area was excellent with 3 jacuzzi’s, and several saunas ranging from warm to hot (Finnish), a steam room and some relaxation areas. If you asked my kids if there was anything they didn’t like about the hotel they’d say they lost the internet in their room, but that would be the only negative I could think of. Overall very satisfied, and I would recommend it; if my wife says she’d go back,it must have been good!!

Facilities Details

Free Wifi

Playground

Spa

Sauna

Fitness Center

Bar

Heating

Designated Smoking Area

Game Room

Massage

Restaurant

Room Service

Safe

Laundry

Lockers

Non-smoking Rooms

Skiing

Car power charging station

Snack Bar

Breakfast in the Room

Terrace

Shared Lounge/TV Area

Ironing Service

24-Hour Front Desk

Facilities Details

Pool and Spa

Massage

Sauna

Spa

Fitness Center

Food & Drink

Restaurant

Room Service

Bar

Snack Bar

Breakfast in the Room

Front Desk Services

Safe

Lockers

24-Hour Front Desk

Activities

Skiing

Entertainment and Family Services

Playground

Common Areas

Game Room

Terrace

Shared Lounge/TV Area

Cleaning Services

Laundry

Ironing Service

Internet Access in public areas

Free Wifi

Miscellaneous

Non-smoking Rooms

Heating

Car power charging station

Designated Smoking Area