review-bg-image

Reviews from Guests

4.0/5

tripadvisor

1,506

Reviews

from real guests

giovy-191085

5

/

5

⭐️⭐️⭐️⭐️⭐️ We spent a beautiful vacation at the Calanè Resort together with our family and we can say that we are truly satisfied! From our arrival, we found the reception staff to be kind, helpful, and always ready to meet our every request. A special mention also goes to the dining room and bar staff, always courteous and attentive. A special mention definitely goes to the entertainment team, truly super! ❤️ My son had a wonderful time at Serenino, especially thanks to the availability and professionalism of the girls, led by the force of nature Veronica, who knew how to involve and entertain the children with great enthusiasm. And what about the entertainment and evening shows? Truly fantastic! 🎭✨ Everything coordinated by the team leader Simone Sopino, a great person and a true professional, both on stage and off. His energy, friendliness, and professionalism made the evenings even more special. It was a vacation dedicated to relaxation, fun, and lightheartedness, with a group of people who knew how to make us feel welcomed and at ease. We will definitely return! ❤️🌊

U6015MKcamillec

2

/

5

Unworthy of a 4-star hotel. Everything is old-fashioned, faded, without charm. The food is mediocre, insufficiently varied. The dishes are served cold. It is unacceptable. The dining room is a real anthill where the noise is deafening. The staff serving customers at the buffet is not friendly at all. I cannot understand the positive reviews... I have traveled quite a bit in this category of establishment, but I have never been confronted with such pathetic services... The only positive point: the pool. The water temperature is perfect. As for the rest... RUN AWAY...

LuJune

3

/

5

We had a good time during our stay, but the property certainly has ample room for improvement. The room was very large and the bed really comfortable, but upon our arrival, the cleanliness was not impeccable. The first impression was that of a facility that lacks a bit of attention to detail. There is a lot of greenery, which is certainly a strong point, but several areas appear poorly maintained, with parts of dry vegetation. The food, however, was really very good. Regarding the dining, however, the service could be better organized, or to be more precise, communication with customers when booking a restaurant other than the main one should be improved. Another aspect to which the facility should pay more attention concerns external services entrusted to staff or management outside the resort. We had an unpleasant experience with a hairdresser at the resort, who had a rather inappropriate attitude and charged prices that did not comply with the price list. We believe that situations of this type should be monitored more closely by the facility, because they can negatively affect the guests' experience. The spa and massages in the adjacent facility were excellent, however. An absolutely positive note concerns the service dedicated to children: the dedicated kitchen was very useful for us, and we found this service truly excellent. Trained staff. The resort certainly has a lot of potential, but with better maintenance of the facility, more organization, and closer monitoring of the services offered, it could become significantly better.

Facilities Details

Air Conditioning

Free Wifi

Internet

Pets allowed

Kids club

Water Park

Family/child friendly

Playground

Hot Tub

Hot Spring Bath

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Body scrub

Swimming pool [outdoor]

Massage

24-Hour Front Desk

Tennis Court

French Spoken

Wi-Fi in public areas

Facilities for Disabled Guests

Private Beach Area

Hungarian Spoken

Garden

Ironing Service

Daily Housekeeping

Room sanitization opt-out available

Tours

Icelandic Spoken

Swimming pool

Air conditioning in public area

Table Tennis

Terrace

Norwegian Spoken

Chinese Spoken

Latvian Spoken

Nightclub/DJ

Car park [free of charge]

Italian Spoken

Snack Bar

Elevator

English Spoken

Japanese Spoken

Business Center

Alternative meal arrangement

Dutch Spoken

Restaurant

Invoice provided

Doctor/nurse on call

Smoke-free property

Solarium

Non-smoking Rooms

German Spoken

Honeymoon Suite

Staff trained in safety protocol

Cashless payment service

Khmer Spoken

Facilities Details

Pool and Spa

Massage

Private Beach Area

Hot Spring Bath

Hot Tub

Sauna

Fitness Center

Spa

Solarium

Food & Drink

Bar

Snack Bar

Alternative meal arrangement

Restaurant

Front Desk Services

24-Hour Front Desk

Activities

Tennis Court

Table Tennis

Water Park

Entertainment and Family Services

Kids club

Air conditioning in public area

Family/child friendly

Nightclub/DJ

Playground

Invoice provided

Smoke-free property

Business Facilities

Meeting/Banquet Facilities

Business Center

Common Areas

Terrace

Cleaning Services

Ironing Service

Daily Housekeeping

Room sanitization opt-out available

Doctor/nurse on call

Staff trained in safety protocol

Cashless payment service

Languages Spoken

French Spoken

Hungarian Spoken

Icelandic Spoken

Norwegian Spoken

Chinese Spoken

Latvian Spoken

Italian Spoken

English Spoken

Japanese Spoken

Dutch Spoken

German Spoken

Khmer Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Body scrub

Swimming pool [outdoor]

Facilities for Disabled Guests

All Spaces Non-Smoking (public and private)

Garden

Pets allowed

Tours

Swimming pool

Car park [free of charge]

Elevator

Non-smoking Rooms

Air Conditioning

Honeymoon Suite