Hotel Adria

Vacation to forget, a place absolutely to be avoided. All services are poor:

 - Wi-Fi is present, but not working in either the lobby or throughout the hotel (in general there is no signal, only a little outside the facility and near the beach); - Food is inedible, I am attaching a photo of one of the many poor-quality dishes (it was supposed to be Mediterranean-style octopus, they served cuttlefish with whole tomatoes and jarred olives thrown on randomly). Pasta is undercooked most of the time, especially the plain pasta; - Menu not followed: I will cite one, but several times we ended up with dishes we did not order: the pasta with lentils and shrimp became pasta with a few lentils here and there and squid ink; - Breakfast: plain croissants and bundt cake, no other pastries (on the last day there wasn't even the bundt cake and, after we asked for it, the answer was “it wasn't made”); - About 45min/1h between one course and the next, food was served either to us first and then the children or vice versa, they would start a table and not finish it. One day we sat down at 1:00 PM and got up at 3:30 PM due to problems in the kitchen (it seems both the chef and the dining room maître d' left); - Dining room staff nonexistent: they did not speak Italian and did not understand, not to mention the cutlery, plates, and glasses that were dropped at lunch and dinner while clearing tables); - Rooms (and cleanliness) need to be reviewed, as do the linen service, the telephone, and the door handle; - Beach not maintained (dirty and umbrellas and sun loungers not fully functional); - Beach kiosk with random prices and unfriendly staff; - Shuttle service (paid 35 EUROS, 5 euros per person including children aged 9 and 6) to go to the Gargano Caves: the meeting time for the return was at 3:00 PM, they left us for 20 minutes in the sun and only arrived after the 3:12 PM call with the usual excuses that not even children would believe). All of this was reported to the reception daily, but there was total INDIFFERENCE. The entertainment team is saved by the kindness of the guys who, despite everything, were never intrusive and managed to bring out a few smiles.

Puglia is a wonderful land, but unfortunately our experience at the Hotel Adria in Rodi Garganico (formerly 4 stars, now 3), risks giving a completely wrong image of local hospitality. The management proved to be decidedly disappointing from every point of view. Superficial room cleaning and towel changes every 2 days (an acceptable practice, if it weren't for the fact that some pieces were always missing). Wi-Fi in the room completely non-existent. Hot water was intermittent, and at certain times it arrived exclusively cold. Breakfast, from 7:30 to 9:30, was scarce and of low quality; the coffee was decidedly horrible. Dishes and cutlery were poorly washed and we had to ask for them continuously because they were never available. At lunch and dinner, wait times were very long, just to be served overcooked and cold pasta in addition to poorly cooked and invariably cold main courses. The only edible things: ice cream, fruit, and sorbet. During a short evening stop at the tables outside the lobby, we noticed the presence of cockroaches. We would have gladly left the day after our arrival, but the property requires payment in full at check-in, and this forced us, like other guests, to grit our teeth and endure until the end. Puglia deserves to be visited, but the Hotel Adria and its management are an indelible stain on this territory. A place that does not even deserve three stars and from which it is better to stay away. In summary: a property in disarray, management that only aims to collect money immediately, only to then abandon the guest to poor service and degradation. Avoid it!

A one-week vacation to forget. Poor dining service due to both unqualified dining room staff (a foreigner who spoke neither Italian nor English) and the quality of the cuisine (in general, very low-quality dishes, sometimes even undercooked pasta). Terrible room linen service (large beach towels changed once and never put back in the room; even when asked, they were not available). The hotel shuttle service was not punctual (we went to the port of Rodi for a trip to the Gargano Caves and, despite payment being made and arrangements agreed upon, upon our return it made us wait in the sun for 20 minutes, which, considering the presence of small children and the intense heat, was a real inconvenience; furthermore, if we hadn't called the reception ourselves, we would still be waiting there). Wi-Fi service present but not working (in general, there is no signal almost anywhere in the hotel, and not even data connection from various mobile carriers). Bar service for coffee after meals needs to be requested (there is no dedicated staff). The balance was requested on the day of arrival (this usually does not happen). Beach not very clean (cigarette butts everywhere). The bedroom door handle is defective. Beach bar staff unprofessional and not at all empathetic with customers. The only positive note is the proximity to the sea and the Sunrise entertainment team with Valeriano and Daniel.