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Reviews from Guests

4.0/5

tripadvisor

1,402

Reviews

from real guests

britolejasz

1

/

5

Very beautiful area! And so all the positive things are said. The food is awful. The staff will not communicate in anything other than Italian. We are standing in line as Danes, and an Italian comes and they are served first. Then, when it is ordered, the glass is placed very dramatically on the table so that it sloshes over. They are far from friendly. Not a smile. There are very few employees who can smile. Unreasonably loud music is played from 10:00 to 24:00 every single day. The average noise level by the pool is over 88 dB. Note the average!!!! It is simply impossible to sit and read a book or a magazine. The noise is unbearable. It is not possible to sit outside to eat despite the view. But on the other hand, you can eat your food in a room where the acoustics are so poor that it is not possible to have a conversation during the meal either. Only water or wine is served. It is not possible for children to get anything other than water for food. The four stars the hotel has are probably something they assigned themselves. From where we live up to the restaurant there are 119 steps and 4 steep roads. It's okay if you have to train your glutes and legs. But their arrogance is overwhelming. We have never been to a place where the staff was so dull and somewhat rude. Any festival will be jealous of this volume level. And note that it is not noise from playing children or traffic, it is noise they create themselves with very strange entertainment and loud, loud music 14 hours a day. Save your money and find another hotel. It is practically impossible to get from here - you have to go to the train station, it costs 300 kr for 3 km.

Maddi1968

5

/

5

Positive experience, beautiful place, spectacular entertainment; it is suggested to pay a little more attention to intolerances, however, the dining was also good, a fantastic experience

NorthStar19650747927

5

/

5

So beautiful that I already want to go back… Dreamy place, property located in a strategic position, from any angle you can admire an indescribable panorama…Caribbean sea with the Aeolian Islands skyline 🫶. Sensational room, enjoying that view in the shower is an indescribable added value. Excursion center among the best I have known: well done Alessia. Entertainment: where Stefano Pavoni is, there is no competition; he is everywhere with a clinical eye, ensuring that every guest is satisfied. Sports = Francesca: engaging, professional, unstoppable. Yuri: future Fiorello. Very talented TSL…top-notch music. Spa: truly spectacular (it should be promoted more)…fantastic massage with Assunta. Boutique: very well-stocked and in a top location, too bad it is closed in the evening, suggestion to go back to doing boutique fashion shows in the village. Reception: compliments to Ferdinanda and her girls. The entire dining room staff is attentive: well done to the maitre d's, Maria, Alessandra, and Nadia, who are nothing short of wonderful. The small square in front of the reception…a jewel box…for next year it would be nice to have the bar open and use it more. The gym is very well equipped. The little train that leads to the beach: super service…a greeting to Romano who accompanied us several times with the golf cart when the shuttle was busy. A word for Chiara: magical, truly omnipresent. See you soon, Giuliana

Facilities Details

Pool

Free Parking

Free Wifi

Kids club

Playground

Spa

Sauna

Fitness Center

Laundry

Shops (on site)

Accessible concierge desk

Meeting stationery

Accessible route to the registration desk

Windsurfing

Accessible public restrooms

Garden

On-site accessible self parking

Ticket Service

24-Hour Front Desk

Turkish/Steam Bath

Smoke-free property

Elevator

Terrace

1 Available Room Types

Standard Triple Room
Standard Triple Room
Standard Triple Room
Standard Triple Room

Standard Triple Room

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Roll-in shower

Roll-in shower

Shower

Shower

Satellite Channels

Satellite Channels

Bar

Bar

Blackout curtains

Blackout curtains

Private bathroom

Private bathroom

Minibar

Minibar

Free Toiletries

Free Toiletries

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Clothes Rack

Clothes Rack

Telephone

Telephone

TV

TV

Balcony/Terrace

Balcony/Terrace

Facilities Details

Pool and Spa

Spa

Turkish/Steam Bath

Sauna

Fitness Center

Parking and Transportation

Free Parking

Front Desk Services

Ticket Service

24-Hour Front Desk

Activities

Windsurfing

Entertainment and Family Services

Meeting stationery

Playground

Smoke-free property

Kids club

Shops

Shops (on site)

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Accessible concierge desk

Pool

Accessible route to the registration desk

Accessible public restrooms

Garden

On-site accessible self parking

Elevator