Blu Capri Relais

The positives are that this hotel is very central, staff are pleasant, breakfast was lovely, room clean and reasonably comfortable with free wifi, but while able to open a door to outside really just looking at side wall of building next door so no point. Provided free coffee/ tea if wanted. However water temperature in shower tepid at best for 2 out of our 3 nights stay. Realise it is October but while day temperature 22° swimming pool quite cold and only offered a drink service at pool on one of the 3 days. Hotel did not seem that busy so not sure what type of room booking required to have a proper balcony or better view, certainly not suggested nor offered. Could not rate as 5 star compared to hotels we have used in many other places.

Amazing experience food done with perfection! The atmosphere is beautiful very relaxing. When it comes to the staff and the service no words can describe the great service and Amazing staff! I would recommend this place to everyone who visits Capri you have to give it a try!

Beware of false advertisement!! This hotel is no where near the standards of a 5 star hotel and should be fined for advertising such. It is a 3 star hotel at the most. We had a terrible leak in the bathroom that made it almost impossible to use the vanity and had no hot water in the shower during our 3 day stay. We were promised another room and never received it. We discussed these issues with the concierge on duty and asked for a discounted rate but we were told “I am unable to do that” If you want to pay 5 star prices for a maybe 3 star hotel then waste your money. I would never recommend this hotel and would never go back.