Grand Hotel De La Ville

4.0 / 5

•

Via Bernardino Rota, 15, 80067 Sorrento NA, Italy

Reviews from Guests

4.0/5

3,361

Reviews

from real guests

Jessica740373

This was our second visit to this marvellous hotel, (our first visit was unfortunately cut short last year due to a medical emergency), so we decided to return this year. My husband and I agreed it was the best holiday we have had for many years. The staff are absolutely marvellous, so kind, friendly, and attentive. We chose a sea view room overlooking the Bay of Naples, and whilst it was lovely, we spent so much time on the roof terrace drinking in the view, it would not have mattered if our room did not have a sea view. The rooms are possibly the cleanest we have found anywhere. The floors are spotless. Breakfast was plentiful. We did not eat dinner in the restaurant so cannot comment on this, but the bar food is very good. The hotel is in a great place to explore Sorrento, only a few minutes walk to the centre, and very close to the train station and the port. We cannot wait to return to this hotel and spend more time on the roof terrace sipping cocktails!

erX7065FP

Hotel was not up to what we expected especially for the price. Hotel seems to be lacking in many areas for what they are calling Luxury. Fake/instant coffee in rooms- in Italy. What? A/C does not work well. We needed 2 rooms for our family of 4 which ran us over $6000 total for 4 nights. Room 1 was meant for kids. Peeling paint, broken toilet, down the hall instead of using the hotel "wing" option. Clearly a dysfunctional room which is why they even stated at checkin that it was for the kids. Room 2, mini bar missing items (water). Champagne glass in the room was used/dirty. Amenities opened/used including a toothbrush and vanity kit (cotton swabs) very gross. Front desk staff are not welcoming. Concierge was not available. Food/wait staff are generally great. Salvatore in particular was great and friendly. Food quality is excellent. Luxury hotel should be a bit more connected. Wifi seems fine, but no streaming options on television in room. Apartment building next door is unsightly and seen from balcony. View from the rooftop is beautiful. Lobby is nice looking with marble floors. Common area furniture is dirty and stained. Beds are comfortable. Located in a relatively quiet area. Good food. Not too crowded. Most of the staff speaks other languages which is a helpful plus.

585joelleg

Great hotel where you really feel at home, and all the staff are very friendly. The location is excellent from this hotel, it is quiet and the large swimming pool, which is surrounded by beautiful trees, is great, as well as the small swimming pool that offers a fantastic view of the surroundings and has a nice bar to unwind in the evening. The food is fantastic, especially the pasta, which is truly excellent. I would choose this hotel again immediately.

Facilities Details

Breakfast service

Pool

Air Conditioning

Free Wifi

Playground

Spa

Sauna

Fitness Center

Bar

Heating

Designated Smoking Area

Laundry

Babysitting/Child Services

Wired Internet

Diving

Skiing

Bicycle Rental

Ticket Service

Terrace

Turkish/Steam Bath

Elevator

Garden

Fishing

Windsurfing

Kids facilities

Tours

Baggage Storage

Business Center

24-Hour Front Desk

Library

Smoke-free property

Snorkeling

Snack Bar

Self Parking

Computer station

Concierge Service

Game Room

Massage

Restaurant

Room Service

Safe

Solarium

Dry Cleaning

Non-smoking Rooms

Tennis Court

Hypoallergenic room available

Car power charging station

Breakfast in the Room

Sun Deck

Shared Lounge/TV Area

Ironing Service

Bowling

Hiking

Canoeing

open air bath

Pool facilities

Hair/Beauty Salon

Happy hour

Car Rental

Breakfast service

Pool

Air Conditioning

Free Wifi

Playground

Spa

Sauna

Fitness Center

Bar

Heating

Designated Smoking Area

Laundry

Babysitting/Child Services

Wired Internet

Diving

Skiing

Bicycle Rental

Ticket Service

Terrace

Turkish/Steam Bath

Elevator

Garden

Fishing

Windsurfing

Kids facilities

Tours

Baggage Storage

10 Available Room Types

Classic Double or Twin Room, Balcony

Carpeted

Smoking allowed

Electric Kettle

Satellite Channels

Soundproof

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Bidet

Hypoallergenic

Telephone

Desk

Balcony/Terrace

Towels

Sleep comfort items

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Free instant coffee

Clothes Rack

Room service [24-hour]

Standard Double or Twin Room, Balcony

Carpeted

Smoking allowed

Electric Kettle

Satellite Channels

Soundproof

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Bidet

Hypoallergenic

Telephone

Desk

Balcony/Terrace

Towels

Sleep comfort items

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Free instant coffee

Clothes Rack

Room service [24-hour]

Comfort Double or Twin Room, Terrace, Partial Sea View

Comfort Double or Twin Room, Terrace, Partial Sea View

Carpeted

Smoking allowed

Electric Kettle

Satellite Channels

Soundproof

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Bidet

Hypoallergenic

Telephone

Desk

Balcony/Terrace

Towels

Sleep comfort items

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Free instant coffee

Clothes Rack

Room service [24-hour]

Premier Double or Twin Room, Terrace, Sea View

Premier Double or Twin Room, Terrace, Sea View

Carpeted

Smoking allowed

Electric Kettle

Satellite Channels

Soundproof

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Bidet

Hypoallergenic

Telephone

Desk

Balcony/Terrace

Towels

Sleep comfort items

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Free instant coffee

Clothes Rack

Room service [24-hour]

Camere Deluxe, Vista Mare Laterale

Carpeted

Smoking allowed

Electric Kettle

Satellite Channels

Soundproof

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Bidet

Hypoallergenic

Telephone

Desk

Balcony/Terrace

Towels

Sleep comfort items

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Free instant coffee

Clothes Rack

Room service [24-hour]

Facilities Details

Pool and Spa

Turkish/Steam Bath

Fitness Center

Spa

Massage

Sauna

Solarium

Parking and Transportation

Bicycle Rental

Self Parking

Car Rental

Food & Drink

Snack Bar

Restaurant

Room Service

Bar

Breakfast service

Breakfast in the Room

Happy hour

Front Desk Services

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Safe

Activities

Diving

Skiing

Fishing

Windsurfing

Snorkeling

Tennis Court

Bowling

Hiking

Canoeing

Entertainment and Family Services

Babysitting/Child Services

Kids facilities

Playground

Smoke-free property

Business Facilities

Business Center

Shops

Hair/Beauty Salon

Common Areas

Terrace

Library

Game Room

Sun Deck

Shared Lounge/TV Area

Cleaning Services

Laundry

Dry Cleaning

Ironing Service

Internet Access in public areas

Free Wifi

Wired Internet

Miscellaneous

Pool

Elevator

Garden

Tours

Computer station

Non-smoking Rooms

Heating

Hypoallergenic room available

Car power charging station

Designated Smoking Area

open air bath

Pool facilities

Air Conditioning