Baia Di Puolo

I strongly advise against it; I stayed three of the six nights booked, we left early because we didn't sleep for those three nights, when the guests in the room next door took a shower, it sounded like a pipe had burst in our room, a breakfast with packaged croissants like Mulino Bianco not even comparable to a 1-star B&B. They sold us a room as a superior deluxe for 203 euros a night, the terrace was full of ants, the only nice thing was the panoramic view and the courtesy of the lady who was at the reception in the morning. The hotel administrators did not even deign to apologize for what happened, despite the fact that they caused me great inconvenience because I had to interrupt my vacation.

Avoid at all costs. At check-out, a surprise: €85 for beach lounge chairs charged, even though at no point were we told they were for a fee. Nothing on the reservation, no clear information on site, no one warned us. The bill, however, never forgets to arrive. When we ask for explanations, Lisa at the front desk answers us with mind-boggling contempt: haughty and unpleasant, she makes us understand that it is not her problem, that she does not care, and that we can wait all day. With a plane to catch, we paid to be able to leave. The smile and the sense of service are clearly also extra. Add to that a room without an outside window, air conditioning stuck at 27 °C, stifling heat, and a mediocre breakfast, identical every day, with industrial/frozen products, no real fruit juice, and even cold milk that is difficult to get. The problem here is not just the comfort: it is above all the lack of transparency and the way customers are treated. A piece of advice: before touching anything in this hotel, ask if it is not charged as an extra. For us: never again.

Enchanting place, kindness, courtesy, beautiful view.