Hotel San Pietro

Excellent location, even for arriving by train. The strong points are the kindness of the staff and the truly excellent cleanliness. Rich and quality breakfast. If I were to return, I would choose it again! A stone's throw from Spaccanapoli and the street of pizzerias. Highly recommended.

I would not stay at Hotel San Pietro again. We booked a room for three people, which included a bed and a pull-out sofa bed. During the night, water began dripping from a ceiling vent directly above the sofa bed. The issue appeared to be connected to a toilet flushing in the room above us. Each time the toilet flushed, water came through the vent and onto the pillow area beside where my daughter was sleeping. We immediately contacted the front desk. We were told the hotel was fully booked and that there were no other rooms available. Staff said they would send someone to investigate, but no one ever came. The problem occurred multiple times throughout the night. Ultimately, we had to move the sofa bed ourselves, remove the wet bedding, and find replacement blankets from the room closet. Prospective guests should also be aware that the bathroom layout offers very little privacy. The shower and toilet areas are located within the main room rather than in a separate enclosed bathroom, making it difficult for multiple people sharing a room to change clothes or get ready comfortably. Another issue was noise. The street noise outside was extremely loud and continued well into the night, making it difficult to sleep. Finally, the hotel advertises fast Wi-Fi, but the internet service in our room was poor. All three of us experienced weak connectivity. When we asked about it, we were told that some rooms receive a better signal than others. Problems can happen at any hotel. What disappointed us most was the lack of response when a significant issue affected a guest's sleeping area. Based on our experience, the room quality, noise level, internet reliability, and customer service did not meet expectations.

Close to the station in the direction of downtown and tourist areas. So convenient. Well organized, courteous and efficient service, spotless and comfortable rooms. To keep in mind for Neapolitan trips