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Reviews from Guests

3.0/5

tripadvisor

168

Reviews

from real guests

monicamO4753UE

1

/

5

It was a terrible experience, dirty and dilapidated room completely different from the photos. Staff rude and not at all helpful, not to mention the owner. They have DEMANDED a deposit of 200 euros which, to date despite the fact that the 30 GG indicated by them have passed abundantly, has not been returned to me. I tried repeatedly to contact them for explanations, the only answers received are recorded messages on the chat of whatsapp since the owner on the phone liquidated me also making irony that they would return the money and I had to rest assured, money I NEVER RECEIVED. Absolutely to AVOID.

lucano19

1

/

5

Beyond the security deposit of 200 euros not clearly indicated. Before arrival I had also called the property and was assured that there would be no problems arriving after 9pm. Despite this, on my arrival I was asked for another 60 euros as a supplement for late check-in, (instead of the 40 euros indicated in small on the site), moreover to be paid through a cumbersome procedure on whatsapp.... On the website it is clearly stated that check-in is available from 15 to 10 (they should have written from 15 to 21), so the request is completely unjustified. Also, only in I found out that the check-in takes place at another location, about half an hour away on foot. In the end I had to cancel the reservation and look for another hotel through another site. Really unpleasant experience, never happened before!

Stefano270662

5

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5

Great location spacious rooms very clean well isolated from noise, transport including metro in the immediate vicinity