review-bg-image

Reviews from Guests

4.0/5

tripadvisor

550

Reviews

from real guests

Lnatj0269

3

/

5

Pros : clean, good air con, near to train station , 20 min walk to ruins. Cons: Rooms very basic, hotel has no bar and does not do breakfast as advertised. Very basic hotel, road outside has no pavement and you have to walk on road for at least half a mile, then over the motorway before any pavement very dangerous. This hotel is not in Pompei it's on the outskirts and area is very run down and quite dirty, rubbish everywhere. Almost impossible to get a taxi so be prepared to walk everywhere.

H5931OGpamelab

5

/

5

We stayed for 2 nights in May... the rooms are clean if a little dated .. bathroom clean shower rather small but I've noticed this in the last couple of hotels .Bed was comfortable and we slept well bed linen and towels spotlessly clean . Our room no3 only had a very small window but it wasn't a problem for us .. some rooms have a balcony. The staff were helpful spoke a little English but we managed to understand each other there are no tea making facilities in the room (finding a kettle in your room in Italy is a massive bonus I'd pack a travel kettle) but we could use the kettle near reception there is a coffe vending machine and a drink and snack machine also relatively cheap . This hotel is perfect for the Pompeii ruins which are about 15 mins walk there are restaurants and bars within walking distance there is mc Donald's nearby and a supermarket. Becareful of the road outside the hotel there is no footpath but that's no fault of the hotel . They have parking and a pleasant courtyard to sit in .we payed 40 euros a night and it was value for money basic maybe but clean comfortable and friendly

emilymason73

1

/

5

Whatever you do, do not book this hotel. I booked this hotel for the 4th March 2023. I booked it through Booking.com who then proceeded to put the booking through to Agoda. I decided to send an email to ask how to check in due to the time of arrival (between 9pm and 10pm ). They emailed me back saying that i did not have a booking and to pay for it through agoda. Then, when i sent the confirmation cert, they said they do npt work with Agoda. After much back and forth I've had to book elsewhere. Needless to say, they are refusing my refund and charging me for a room they have said 4 times i did not have!!! Eventually they have admitted that theyve made a mistake, said i could have a room but would you want to stay there because if you didnt they'ed take your money anyway? Do yourself a favour, do not book this place, save yourself the hassle of battling two hotel suppliers and a hotelier that cares not for your suffering only profit.

Facilities Details

Free Parking

Airport Shuttle (free)

Airport Shuttle (surcharge)

Free Wifi

Refrigerator

Coffee/tea maker

Meeting stationery

24-Hour Front Desk

Accessible route to the registration desk

Smoke-free property

Garden

Snack Bar

Terrace

Facilities Details

Parking and Transportation

Airport Shuttle (free)

Free Parking

Airport Shuttle (surcharge)

Food & Drink

Snack Bar

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Meeting stationery

Smoke-free property

Common Areas

Terrace

Internet Access in public areas

Free Wifi

Miscellaneous

Accessible route to the registration desk

Refrigerator

Garden

Coffee/tea maker