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Reviews from Guests

3.0/5

tripadvisor

25

Reviews

from real guests

italcol1

3

/

5

Surely not a 4 star hotel as they publicize. I would give it a two max a three. Rooms are old, need updating, doors do not close, no bar/restaurant, no receptionist during day or night ....no pool and no free entrance to thermal facilities....Beautiful location but to get to it can be compared to mountain climbing. It is a steep climb that will challenge your stamina and endurance. Breakfast service is good, service excellent but they are only there for breakfast.

CarolT886

2

/

5

For starters there is no reception. Meaning you leave your keys on a tableau accessible to all and any who wish to take them and enter your room, and take them back whenever you get back. If you don't leave them they assume you are still in your room so they won't clean it. There is no bar, room service or restaurant to speak of. Breakfast is an assortment of cold pastries served by very nice personnel who leave as soon as the service is done. Other guests have pointed this out but you must keep in mind the CLIMB that you must take to get to this hotel. I mean CLIMB. No car or "carrello" will take you up there. It's all you. It's really tough, no matter how good a shape you are in. The "spa" this hotel has an agreement with, The Tropical, is in bankruptcy, meaning they haven't paid their employees or bills in years. There is no AC in the SPA area and the pools have not been cleaned in months. The water is dense with dirt and disease. Keep AWAY. The only redeeming factor is the view from the terrace, which is gorgeous. But then again, this has nothing to do with who runs the hotel as much as with the beauty of the place itself.

suzannecumbria

3

/

5

this hotel is on the top of a very steep hill ! no lift or transport up, definitely not for the faint hearted. Only breakfast served, no bar, access to the thermal pools very good value. Staff helpful but only part time.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi