HOTEL DANIA

I am sad to say that I hoped to like this place more than I did. On the positive side, it is very low price compared to the area it is located and has a stunning view from the terrace where I truly enjoyed several sunsets in my 3 night stay. The pool is also very nice and clean. There were two different ladies who worked at the terrace snack bar/restaurant who were kind and provided good service. The things that made me not happy with my stay were mostly service and room related. I was in a basement room two floors down from the lobby with no elevator and the bed was rock hard with only a sheet (no blanket)- it also seemed they were trying to dissuade you from using air conditioning though it was 90 degrees out. The biggest thing for me was the service. I just didn’t feel it. No one seemed even a little happy I was there, which is odd for a hotel. I expected it to be more welcoming. The older lady in the breakfast area actually seemed mad each morning. The biggest thing for me was that every single time I asked staff a question (how to get back up the hill from the beach (the shuttle they recommended said no), how big the boat would be on the Capri tour they organize (it was small) , whether my taxi would take credit cards (said yes, taxi said no), they gave me incorrect information. This put me in uncomfortable situations repeatedly. Good information is the one thing you should be able to count on when in a hotel in a new (and rather remote) location. I personally would not stay again- but will say for the Hotel Dania that they could improve the experience dramatically by training staff differently and being more welcoming and reliable for guests- which is free. I stayed in 8 hotels while in Italy (2 in Sorrento as I moved) and this was the only one that I was unhappy with the service.

Room with no view, it faced a corner where all the air conditioning units came out, which meant the room was unbearably hot and had no ventilation!! Old and unrenovated rooms. They forgot to put a fitted sheet on the bed and they were offended when I mentioned it at the front desk, and it stayed that way for two nights. At breakfast, the marble chocolate cake had a layer of bluish mold on the bottom, which persisted for the days we were there. We couldn't use the pool, since it closes at 6:30 PM!!

Very kind and helpful staff, a spectacular view, and a beautiful pool.