Charme House Stazione

Booked Il Bologna 2 in July through Bookings.com for an overnight stay in September on our way from the Cinque Terre to Venice Paid in advance to get a reduced rate. My credit card was immediately...

Owner did not respond to communication (including numerous phone calls and emails in English and Italian) regarding meeting until last moment (only responded "OK" and did not provide any instructions...

I was cheated by this Hotel. I simply made a booking and in the day nobody came to give me the keys. Even after a few calls between me and the hotel and the Booking.com and the hotel, they refused...