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Reviews from Guests

3.0/5

tripadvisor

261

Reviews

from real guests

612manuelaz

1

/

5

2 families escaped. Arrived on Saturday escaped on Monday only because the support agency nn was open. Owner sbruffone, non-Italian employees but above all not educated in the service, neither on food nor on customers, without a uniform without a proper cleaning (cook and those who served the self-service), dirty cutlery, 3day FOOD the same and that tasted rancid the new one. The rooms.... Helpoooo, dirty, walls with mold, the drying rack nn existed to dry costumes or towels, dust everywhere, the bathroom....? Nightmarish, small with mold, the next day they did not empty the baskets and I went around the bed, under I think it exists!! In short, on Monday the agency changed our hotel, sorry from the stable AT THE REAL HOTEL LIMA. GREAT AND RECOMMEND, COME READ MY REVIEW ON THAT PLACE! HERE AVOID IT. SCANDALOUS!

Scenic570221

1

/

5

1-star hotel passed off as a 3-star. Rude staff, except the guy at reception, Simone, nice guy. Dirty rooms, a quadruple 4x4 we did not know how to turn 🤬. We had an all inclusive!!!!!; after stopping x Dinner 10min we got up and requested a refund of meals. Which they fortunately agreed. Greased and dirty dishes, pasta served as in school canteens with a ladle. Poor food, small rooms and dirty rude employees. What more do you want? You don't believe me? Try x believe.😂😂😂😂 ABSOLUTELY NOT RECOMMENDED!!!!!!

Sightseer53239333515

5

/

5

We stayed at this hotel in early August until the night of San Lorenzo, I must tell you that I was a bit 'worried by the reviews but then arrived there immediately from the check there was very kind and smiling staff who welcomed us very well and we immediately felt at home especially my tough children, for what we paid met our expectations to be a 3 star hotel I would say that it is more than positivi.Stanza always clean and very organized with everything you need for a holiday, great food and very good continental breakfast. All the staff were professional and kind despite being very young. What about try this small hotel, and be wary of negative reviews.

Facilities Details

Airport Shuttle (surcharge)

Free Wifi

Express Check-in/Check-out

Smoke-free property

Babysitting/Child Services

Ticket Service

Elevator

Self Parking

Terrace

1 Available Room Types

Double or Twin Room
Double or Twin Room

Double or Twin Room

Towels

Towels

Non-smoking

Non-smoking

TV

TV

Shower

Shower

Sleep comfort items

Sleep comfort items

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Desk

Desk

Room service [24-hour]

Room service [24-hour]

Balcony/Terrace

Balcony/Terrace

Facilities Details

Parking and Transportation

Self Parking

Airport Shuttle (surcharge)

Front Desk Services

Express Check-in/Check-out

Ticket Service

Entertainment and Family Services

Smoke-free property

Babysitting/Child Services

Common Areas

Terrace

Internet Access in public areas

Free Wifi

Miscellaneous

Elevator