Hotel San Marco & Formula Club

3.0 / 5

•

Via Emilia Ovest, 42/A 43010 Pontetaro, Parma, Italy, 43010

Reviews from Guests

3.0/5

565

Reviews

from real guests

D5964ZNlaurar

If you ask for an extra blanket they will bring you a kind of scarf that does not cover more than half the width of the single bed. Shameful food in the hotel restaurant. Cold and decidedly little. And if you make à la carte menus don't ask for bread unless you order a second because you will be told that they only bring it with the second not with the first. Something never seen before. Carpet everywhere and definitely dirty.

alesva

Starting on a positive note, the restaurant area is lovely and breakfast is delicious. However, I struggle to comprehend how this qualifies as a four-star hotel. The reception service is quite poor, though the staff is polite. When I asked for a Christmas Eve dinner recommendation, they simply informed me that their restaurant was closed. Given the hotel’s remote location, exploring local restaurants might not always be a pleasant experience. If you’re visiting on a bank holiday, be prepared to buy sandwiches the day before, as the hotel won’t even be able to make you one. They did recommend a nearby restaurant, but it was also closed! It’s as if they’re completely unaware of what’s happening outside their own walls. There was a water boiler in our room (no coffee or tea bags though?!) that the reception claimed we weren’t allowed to have. We had to ask politely and reluctantly got a few bags. However, the dirty cups weren’t removed by the cleaners for two days, leaving them in our room - a punishment, perhaps? The junior suite was a decent size, but the double bed was uncomfortable and the duvet was thin as a sheet, like a summer duvet in the middle of winter. Bring a warm pyjamas. Another oddity was a shampoo bottle fixed in the wall, both in the shower and by the sink, with no hand soap or cream in sight. Apparently, this magical “shampoo” was for everything. Overall, it’s a decent three-star hotel, but don’t expect anything extraordinary.

M3800MXfedericaf

Last night I made the bed myself there is no staff that guarantees cleanliness and the restaurant is not adequate to the 4 stars that say they are . The menu is poor and what you ask for is not there L have

Facilities Details

Free Parking

Free Wifi

Spa

Laundry

Meeting stationery

Braille and tactile signage

Garden

On-site accessible self parking

Ticket Service

Wired Internet

Baggage Storage

Business Center

24-Hour Front Desk

Smoke-free property

Snack Bar

Elevator

Desk/workspace

Concierge Service

Free Parking

Free Wifi

Spa

Laundry

Meeting stationery

Braille and tactile signage

Garden

On-site accessible self parking

Ticket Service

Wired Internet

Baggage Storage

Business Center

24-Hour Front Desk

Smoke-free property

Snack Bar

Elevator

Desk/workspace

Concierge Service

8 Available Room Types

Suite

Smoking allowed

Bar

Sleep comfort items

Satellite Channels

Iron

Soundproof

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Bidet

Desk

Balcony/Terrace

Towels

Bathroom phone

Toilet

Interconnecting Room(s) Available

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Extra Long Beds (> 6.5 ft)

Clothes Rack

Sitting Area

Room service [24-hour]

Classic Double or Twin Room

Non-smoking

Bar

Sleep comfort items

Satellite Channels

Iron

Soundproof

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Bidet

Desk

Towels

Bathroom phone

Toilet

Interconnecting Room(s) Available

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Extra Long Beds (> 6.5 ft)

Clothes Rack

Room service [24-hour]

Junior Suite

Smoking allowed

Bar

Sleep comfort items

Satellite Channels

Iron

Soundproof

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Bidet

Desk

Extra Long Beds (> 6.5 ft)

Towels

Bathroom phone

Toilet

Fold-up bed

Interconnecting Room(s) Available

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Clothes Rack

Room service [24-hour]

Triple Room

Smoking allowed

Bar

Sleep comfort items

Satellite Channels

Iron

Soundproof

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Bidet

Desk

Towels

Bathroom phone

Toilet

Interconnecting Room(s) Available

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Extra Long Beds (> 6.5 ft)

Clothes Rack

Room service [24-hour]

Economy Double Room

Non-smoking

Bar

Sleep comfort items

Satellite Channels

Iron

Soundproof

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Towels

Bathroom phone

Toilet

Interconnecting Room(s) Available

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Extra Long Beds (> 6.5 ft)

Clothes Rack

Room service [24-hour]

Facilities Details

Pool and Spa

Spa

Parking and Transportation

Free Parking

Food & Drink

Snack Bar

Front Desk Services

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Meeting stationery

Smoke-free property

Business Facilities

Business Center

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Wired Internet

Miscellaneous

Braille and tactile signage

Garden

On-site accessible self parking

Elevator

Desk/workspace