Hotel Cristallo

I certainly will not return to this hotel for many reasons. The only positive note is the very kind staff, special mention to a very talented girl who divided her time between reception and waitress in the pizzeria in the evening. Superior room with patched-up masonry, only a sheet without blankets (requested a quilt or a heavier blanket that never arrived), and there aren't even the classic plastic cups in the bathroom. Parking, despite being included in the reservation, is not guaranteed (I had to leave the car on the street) with the staff's response: if you want, I'll move my car!. The dinner in the pizzeria was positive. The experience at the internal restaurant was the most discordant note. You make a reservation, but the table was not available. You scrape together a table and sit down. The available menu is different from the one indicated even in the facility's elevator. A first course arrives at the table just taken out of the freezer. The dining room manager comes to the table, asks for the reasons for having seen the dish in the kitchen practically returned just as it was brought to the table, and to apologize, offers dessert. Strangely, the cost of the dessert is present on the final bill, obviously added to the cost of the first course mentioned earlier. Not to mention the air conditioner; people at the table had to change seats, taking turns in order to breathe for a moment. Two stars are even too many.

Clean hotel Kind staff Clean but very small pool We had problems with the air conditioning, they gave us another room Disappointing breakfast: juice diluted with water, frozen croissants, very little ham and cheese

On holiday for 5 days we did not feel completely welcome. The hotel staff will probably have instructions on the internal planning and operation which puts the hotel guest second. For example: breakfast buffet substandard in variation and is not replenished, hotel guests in swimming pool must make room for restaurant, parking spaces are taken up by restaurant guests, towels are taken away but not replaced.