Berg Luxury Hotel

4.0 / 5

•

Via Aurora 29, Roma, 00187 Italy

Reviews from Guests

4.0/5

762

Reviews

from real guests

Capri0810

We recommend Divina Luxury Hotel. The rooms are big especially the bathroom. Breakfast is really good. The location is close to Spanish steps and designer shops

anacarolinal712

Excellent reception, the Lord Azab very compassionate and helpful! Super nice hotel! Wonderful location!

tracylY6973LK

The hotel itself is in a good position not central but in walking distance of some of the sights and good shops and restaurants. We had 4 rooms for couples and they were a very decent size. The bed was clean and comfortable, plenty of room to store luggage and the bathroom and shower was generous too. However, trying work out how to get a hot shower was a nightmare. No instructions and the towel rail didn’t work. One of our couples asked to have it turned on and it was done with a spanner! The rooms were extremely dark. The curtains were unnecessarily closed by staff after the room was serviced. The heating was either off or 24.5-27 degrees. When reception were asked to turn it down the only option given was to turn it off. Water was chargeable - really not acceptable for a 4* hotel and you had to request milk when you wanted a cup of tea. We asked for English tea bags (as we’d used our 2) which couldn’t be located by the evening staff. The breakfast area was very small and the choice was very limited. You had to pay extra for certain things too like an omelette. Generally the staff were courteous but not much more than that. Although the coffee was said to be good. On the whole lots of little things let this hotel down.

Facilities Details

Airport Shuttle (surcharge)

Free Wifi

Spa

Laundry

Proposal spot

Accessible concierge desk

Express Check-in/Check-out

Accessible route to the registration desk

Ticket Service

Wired Internet

Baggage Storage

24-Hour Front Desk

Smoke-free property

Elevator

Computer station

Concierge Service

Airport Shuttle (surcharge)

Free Wifi

Spa

Laundry

Proposal spot

Accessible concierge desk

Express Check-in/Check-out

Accessible route to the registration desk

Ticket Service

Wired Internet

Baggage Storage

24-Hour Front Desk

Smoke-free property

Elevator

Computer station

Concierge Service

10 Available Room Types

Junior Suite

Non-smoking

Heating

Sleep comfort items

Soundproof

Pets allowed in room

Air Conditioning

Blackout curtains

Bathtub or Shower

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Toiletries

Extra Long Beds (> 6.5 ft)

Towels

Bathroom phone

Cleaning Products

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Roll-in shower

Clothes Rack

Sitting Area

Room service [24-hour]

Deluxe Studio Suite

Non-smoking

Heating

Sleep comfort items

Soundproof

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Toiletries

Extra Long Beds (> 6.5 ft)

Towels

Bathroom phone

Cleaning Products

Shower

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Clothes Rack

Room service [24-hour]

Panoramic Suite

Non-smoking

Heating

Sleep comfort items

Soundproof

Air Conditioning

Blackout curtains

Bathtub or Shower

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Toiletries

Extra Long Beds (> 6.5 ft)

Towels

Bathroom phone

Cleaning Products

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Clothes Rack

Room service [24-hour]

Deluxe Double Room

Heating

Smoking allowed

Sleep comfort items

Soundproof

Pets allowed in room

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Toiletries

Towels

Bathroom phone

Cleaning Products

Shower

Slippers

Private bathroom

Free Toiletries

Hair dryer

Extra Long Beds (> 6.5 ft)

Clothes Rack

Room service [24-hour]

Superior Double Room

Non-smoking

Heating

Sleep comfort items

Soundproof

Pets allowed in room

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Toiletries

Extra Long Beds (> 6.5 ft)

Towels

Bathroom phone

Cleaning Products

Shower

Slippers

Private bathroom

Free Toiletries

Hair dryer

Clothes Rack

Room service [24-hour]

Facilities Details

Pool and Spa

Spa

Parking and Transportation

Airport Shuttle (surcharge)

Front Desk Services

Express Check-in/Check-out

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Smoke-free property

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Wired Internet

Miscellaneous

Proposal spot

Accessible concierge desk

Accessible route to the registration desk

Elevator

Computer station