Holiday And Rome

Your room will not look like the one posted here! I booked four nights here via Booking.com. We arrived early evening and discovered the property was not up to scratch and not as advertised on...

We arrived at the address listed on the reservation and were then told that we weren't staying there but a different location. They also told me that they had tried calling me to let me know of this...

They gave me a very different room to the one I booked. The online offer stated that it was a triple deluxe room with 2 double beds and 1 single bed. I had also requested an extra bed for three days...