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Reviews from Guests

3.0/5

tripadvisor

1,073

Reviews

from real guests

820mrsc

1

/

5

Don’t do it! I reserved a room for 5 days. After reading many reviews about people arriving and having non-working A/C, I needed to confirm that our room would have a working A/C unit as we would be traveling with people (with medical issues) & medications that could not withstand certain temps. I sent 2 emails with no response and then tried to call the hotel. A woman answered & said “this is not for confirmations, lady”, I explained what I was trying to verify & was hung up on. Tried to call back more than 15 times throughout the day & was hung up on every time.

865satuj

4

/

5

Location really good, easy to explore the city. Atmosphere cozy and the staff is so friendly. Room was small but just enough for sleeping. Value for the money is excellent. I am sure to come back also next time. Thank you🩷

Donaldo84

1

/

5

Rome is definitely among the most beautiful cities in the world, and I love spending weekends there. This time, however, I was just passing through, and I needed a place to spend Sunday night while waiting to catch the train the next morning. I will start with the positive aspects: the proximity to Termini Station. The facility is really just 50 meters from the entrance of the train terminal. There were no issues with check-in, despite the late hour; after all, I had made sure to inform the hotel several times by phone about my arrival around midnight. Unfortunately, the list of pros ends miserably here. The rest was a nightmare. I had booked a single room for about €100, so I did not expect much. But certainly, I did not deserve to stay in the staff room. Of course, those who work in hospitality will always have my esteem and respect, but the dignity of the customer must still be respected. The small room assigned to me faced DIRECTLY onto the small breakfast room: something between absurd and embarrassing. The small thin wooden door, of course, could never have shielded the room, and so I had the honor of having breakfast with all the hotel guests. But, unfortunately, much worse had happened during the night: I simply found myself in the water. The bidet's drain was not working, and the water simply flooded the bathroom and part of the room. Some of my clothes got wet. At 2 in the morning, I contacted the night porter, who, upon arriving in the room, could do nothing but assess the situation, and nothing more. And so I fell asleep in a semi-flooded room. After the hotel guests "unintentionally invited" me to breakfast, I crossed the threshold and joined them. Just enough time to enjoy a rather unappetizing brioche and a piece of tart, then I decided to finish breakfast with a coffee and a cappuccino. Unfortunately, when I returned from the machine to my little table, I found it cleared of the saucer and cutlery, and already occupied by two other guests. I tried to ask the waiter for an explanation, who simply invited me to take another table. The disbelief was great, but fortunately I had a train waiting for me not far away. I managed to wash my teeth and face (fortunately the sink's drain was different from that of the bidet), I put the pajamas back in the suitcase and fled. I have never been so happy to check out. At the time of paying the tourist tax, I took advantage of the presence of what I believe was the owner of the establishment to inform her of the "small" inconvenience with the bathroom (I limited myself, out of pity, to just that). She had already been informed by the night porter. Unfortunately, a sudden phone call did not allow her to apologize properly. Fortunately, I had a train waiting for me. I have elaborated on this story, but the experience was truly traumatic, even though it was very brief. I sincerely hope that the other rooms are normal (I saw that the keys, unlike mine, were magnetic), but in case you need a single room, only accept it following a good offer: personally, I would not agree to relive this stay even if they offered me 50 euros. I find it hard to believe that I had to pay for that "room."

Facilities Details

Air Conditioning

Free Wifi

Spa

Heating

Baggage Storage

Express Check-in/Check-out

24-Hour Front Desk

Smoke-free property

Newspapers

Ticket Service

Elevator

Safe

Non-smoking Rooms

Pet facilities

Tours

5 Available Room Types

Double Room
Double Room
Double Room
Double Room
Double Room
Double Room
Double Room

Double Room

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Shower

Shower

Satellite Channels

Satellite Channels

Air Conditioning

Air Conditioning

Private bathroom

Private bathroom

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Bathroom

Bathroom

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

Desk

Desk

TV

TV

Single Room
Single Room
Single Room
Single Room
Single Room

Single Room

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Shower

Shower

Satellite Channels

Satellite Channels

Air Conditioning

Air Conditioning

Private bathroom

Private bathroom

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Bathroom

Bathroom

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

Desk

Desk

TV

TV

Triple Room
Triple Room
Triple Room
Triple Room
Triple Room

Triple Room

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Shower

Shower

Satellite Channels

Satellite Channels

Air Conditioning

Air Conditioning

Private bathroom

Private bathroom

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Bathroom

Bathroom

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

Desk

Desk

TV

TV

Double or Twin STANDARD
Double or Twin STANDARD

Double or Twin STANDARD

room-size-icon

17 Square Meter

TRIPLE STANDARD
TRIPLE STANDARD

TRIPLE STANDARD

room-size-icon

23 Square Meter

Facilities Details

Pool and Spa

Spa

Front Desk Services

Baggage Storage

Express Check-in/Check-out

24-Hour Front Desk

Newspapers

Ticket Service

Safe

Entertainment and Family Services

Smoke-free property

Internet Access in public areas

Free Wifi

Miscellaneous

Elevator

Non-smoking Rooms

Heating

Pet facilities

Tours

Air Conditioning