Imperial Holiday

First I didn't want to be too harsh with this hotel. But I'm gonna, cause they almost ruined my vacations in Rome. It's actually an old apartment transformed to a "B&B hotel", everything in the room feels as cheap as it looks. The guys who did the job were complete amateurs. The bathroom in our room was really, but really terrible. No comfort and no hygiene. Besides, it's not really a B&B, cause the breakfast is served in a small cafe across the street and you will got only a croissant and a coffee. I mean this kind of place should be closed down. Trust me, you are never so short of money to pay a little extra and not to have to stay in this cheap so-called hotel.

I booked this hotel to stay over New Years Eve. I put the reservation on my credit card until we arrived. We arrived at the hotel and no one answered the door to let us up. We waited for two hours, called the front desk and no one answered. We tried to cancel our reservation and they did not comply with our request. A week after I arrived home, the hotel periodically charged my credit card random amounts for every night of the stay. I have been in a fraud battle with my bank ever since.

Rooms defenetely clean and comfortable; the B&B is in a really good located position (nearby the station and the centre), but...... payment receipt is a plus..... :-( ps: the continental breakfast seemed to me just a chinese fast breakfast.....