Twentyone

4.0 / 5

•

Via Cola Di Rienzo 23, Rome 00192, Italy

Reviews from Guests

4.0/5

2,039

Reviews

from real guests

405esterd

3 days to celebrate an important birthday, very kind staff, they even surprised our friend who turned 50 without us saying anything. Spotless facility.

juanlE333GL

My wife recently wrote a review but I thought it is worthwhile underscoring our terrible experience at this hotel. We stayed here last week and had tick bugs coming out of my daughters mattress into the wall. We had to leave the hotel due to safety reasons and submitted a refund claim, which the hotel denied after having their staff and one of Management team members present during the incident. Very disappointing on the cleaning/pest control standards and on their ethical posture in denying their accountability.

dianasQ4836GS

My family and I stayed last wee in this hotel. Right after we went to bed, tick Bugs started coming out of my 3 year old's bed. If bitten, these Bugs can pose serious health risks especially to a little chile. After calling Management, they committed to support any claim Made through our Booking channel. However, they denied any responsibility and failed to reach to a settlement. Not only do they have TERRIBLE higiene standards, they surely did not display any ethical behavior and Made themselves accountable. We do not recommend this hotel at all. For transparency, I am attaching the photographic evidence sent to our Booking platform.

Facilities Details

Airport Shuttle (surcharge)

Free Wifi

Fitness Center

Laundry

Accessible concierge desk

Express Check-in/Check-out

Accessible route to the registration desk

Wired Internet

Accessible public restrooms

Garden

On-site accessible self parking

Ticket Service

Baggage Storage

24-Hour Front Desk

Smoke-free property

Snack Bar

Elevator

Self Parking

Desk/workspace

Hair/Beauty Salon

Concierge Service

Airport Shuttle (surcharge)

Free Wifi

Fitness Center

Laundry

Accessible concierge desk

Express Check-in/Check-out

Accessible route to the registration desk

Wired Internet

Accessible public restrooms

Garden

On-site accessible self parking

Ticket Service

Baggage Storage

24-Hour Front Desk

Smoke-free property

Snack Bar

Elevator

Self Parking

Desk/workspace

Hair/Beauty Salon

Concierge Service

6 Available Room Types

Deluxe Double or Twin Room

Smoking allowed

Sleep comfort items

Bar

Satellite Channels

Iron

Soundproof

Window

Air Conditioning

Minibar

Internet [LAN]

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Toiletries

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Towels

Bathroom phone

Shower

Private bathroom

Free Toiletries

Hair dryer

DVD/CD player

Clothes Rack

Room service [24-hour]

Double Room Single Use

Smoking allowed

Sleep comfort items

Bar

Satellite Channels

Iron

Soundproof

Window

Air Conditioning

Minibar

Internet [LAN]

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Bathroom phone

Shower

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

DVD/CD player

Clothes Rack

Room service [24-hour]

Standard Double Room

Smoking allowed

Sleep comfort items

Bar

Satellite Channels

Iron

Soundproof

Window

Air Conditioning

Minibar

Internet [LAN]

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Bathroom phone

Shower

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

DVD/CD player

Clothes Rack

Room service [24-hour]

Standard Triple Room

Smoking allowed

Sleep comfort items

Bar

Satellite Channels

Iron

Soundproof

Window

Air Conditioning

Minibar

Internet [LAN]

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Bathroom phone

Shower

Private bathroom

Free Toiletries

Hair dryer

DVD/CD player

Clothes Rack

Room service [24-hour]

Standard Twin Room, 2 Twin Beds

Smoking allowed

Sleep comfort items

Bar

Satellite Channels

Iron

Soundproof

Window

Air Conditioning

Minibar

Internet [LAN]

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Towels

Bathroom phone

Shower

Private bathroom

Free Toiletries

Hair dryer

Extra Long Beds (> 6.5 ft)

DVD/CD player

Clothes Rack

Room service [24-hour]

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Airport Shuttle (surcharge)

Self Parking

Food & Drink

Snack Bar

Front Desk Services

Express Check-in/Check-out

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Smoke-free property

Shops

Hair/Beauty Salon

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Wired Internet

Miscellaneous

Accessible concierge desk

Accessible route to the registration desk

Accessible public restrooms

Garden

On-site accessible self parking

Elevator

Desk/workspace