Assarotti

3.0 / 5

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Via Assarotti, 40/C, Genoa, Italy, 16122

Reviews from Guests

3.0/5

266

Reviews

from real guests

skorpio68

X personal interests stayed here. Modern hotel, well furnished, taking advantage of small spaces. Great location, with parking. Small room but there is everything. Bed a little short x me that are extralarge in length. I suggest putting a sheet x internal numbers and wifi. Good breakfast, sweet and salty, with Genoese focaccia. Attractive price...

G8716DBsandrineb

Very unhappy. I made a reservation of 2 rooms by phone from France to be sure to have 1 double room gd bed, a 2nd double room with 2 twin beds and a parking space at 15 € as mentioned. The receptionist took my coordinates and said ok for everything in English. On arrival the lady does not find our reservation, tells me that there is no parking space and tries to sell me 3 rooms instead of two. And besides kindness is not that .... We went straight back somewhere else... a shame

Daydream573535

I was supposed to go to this hotel for 3 nights but unfortunately my partner was sick on the day of departure, complete with a medical certificate. I called to warn that we were not going and I was aware of the penalty to pay so I called without intending to dispute the payment but only for fairness to warn them that I would cancel the reservation and the holder shouted and closed the phone in my face telling me that I had caused them damage. When my partner called him back to find out the reason for this reaction he denied it, even calling me a liar. That's not how you behave. Those who work in contact with the public should first learn politeness and manners. BAD EXPERIENCE, luckily we did not go.

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