Art & Hotel

3.0 / 5

•

Via Santuario, 43 - 24040 Stezzano, Bergamo, Italy, 24040

Reviews from Guests

3.0/5

540

Reviews

from real guests

Culinaristje

We have now stayed at this hotel for the third time in four years. That is precisely why it is a pity to notice that the quality falls short of what you can expect. During two of the four nights the shower water was stone cold. After reporting to the reception, the water was fortunately slightly warmer, but it was still not really pleasant to shower. In addition, the showers are very small. What weighed most for us was an incident with acquaintances of ours who were staying on the ground floor. Around four in the morning, three burglars from outside tried to enter the room. That made us feel very unsafe and has had a significant impact on our stay. Positively, the staff is very friendly and helpful. The breakfast was also well catered for, although not particularly extensive. All in all it is a reasonable hotel, but given the price and appearance you can expect more of it. With a little more attention to comfort, maintenance and safety, this stay could be a lot better.

Marjory0412

We were well received. The receptionist took care of finding us a taxi to go to the airport. The room was very clean and spacious. Bathroom was spotless! The hotel does not deserve the negative comments seen on booking!! We recommend it.

I7511IFtanial

Simple hotel, just to get out of the way... but wouldn't come back!! Breakfast is correct but the cafeteria or afternoon service is nil...

Facilities Details

Free Parking

Airport Shuttle (free)

Airport Shuttle (surcharge)

Free Wifi

Sauna

Fitness Center

Laundry

Express Check-in/Check-out

Braille and tactile signage

Newspapers

Ticket Service

Baggage Storage

Business Center

24-Hour Front Desk

Turkish/Steam Bath

Smoke-free property

Snack Bar

Elevator

Desk/workspace

Bicycle Rental

Concierge Service

Free Parking

Airport Shuttle (free)

Airport Shuttle (surcharge)

Free Wifi

Sauna

Fitness Center

Laundry

Express Check-in/Check-out

Braille and tactile signage

Newspapers

Ticket Service

Baggage Storage

Business Center

24-Hour Front Desk

Turkish/Steam Bath

Smoke-free property

Snack Bar

Elevator

Desk/workspace

Bicycle Rental

Concierge Service

9 Available Room Types

FAMILY ROOM STANDARD

Double Room

Non-smoking

Bar

Electric Kettle

Satellite Channels

Soundproof

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Desk

Internet [LAN]

Towels

Bathroom phone

Sleep comfort items

Toilet

Free Toiletries

Shower

Kids shampoo

Braille and tactile signage

Slippers

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Clothes Rack

Free bottled water

Room service [24-hour]

Family Room (with sofa bed)

Non-smoking

Bar

Electric Kettle

Satellite Channels

Soundproof

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Desk

Internet [LAN]

Towels

Bathroom phone

Sleep comfort items

Toilet

Free Toiletries

Shower

Kids shampoo

Braille and tactile signage

Slippers

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Clothes Rack

Free bottled water

Room service [24-hour]

Twin Room

Non-smoking

Bar

Electric Kettle

Satellite Channels

Soundproof

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Desk

Internet [LAN]

Towels

Bathroom phone

Sleep comfort items

Toilet

Free Toiletries

Shower

Kids shampoo

Braille and tactile signage

Slippers

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

Clothes Rack

Free bottled water

Room service [24-hour]

DOUBLE STANDARD

19 Square Meter

Facilities Details

Pool and Spa

Turkish/Steam Bath

Sauna

Fitness Center

Parking and Transportation

Airport Shuttle (free)

Airport Shuttle (surcharge)

Free Parking

Bicycle Rental

Food & Drink

Snack Bar

Front Desk Services

Express Check-in/Check-out

Newspapers

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Smoke-free property

Business Facilities

Business Center

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Braille and tactile signage

Elevator

Desk/workspace