Hotel Vittoria

3.0 / 5

•

20 Via X Giornate, Brescia, Lombardy, Italy, 25121

Reviews from Guests

3.0/5

816

Reviews

from real guests

stewW4

This is a hotel that has seen better days but certainly has charm. Very clean, great location and helpful staff who allowed me to check in early. . Efficient aircon. . Reasonable breakfast if a little chaotic - it was as if the 7am start caught them by surprise. I would stay again,

rocvan

I stayed at this hotel for work for one night. First impression upon entering: old and dilapidated. I arrive in the room and the hot water in the shower does not work. I call the front desk and I am told that the maintenance person will be there the next day and that, in fact, I have to manage on my own. I go down for breakfast the next day before check-out: meager quantity and modest quality of food. Honestly, the worst hotel I have stayed in in recent years. There are 2-3 star hotels that are much better than this one, which has (on paper) 5 stars. Stay away from it.

lauramO190OZ

I will start by saying that it is not a 5-star hotel, at most 3 stars. Dark and anonymous lobby. Slow staff, often unable to provide the most basic information. There is no bell service, not only from the parking lot to the hotel but within the hotel itself. There should be in a 5-star hotel. The only redeeming quality of the room is the view of the cathedral. For the rest, it was very small, with furnishings that were not antique but old, dusty, and broken in several places. Creaky bed and a mattress that was losing pieces. Tiny bathroom with a shower full of limescale. The courtesy set and bathrobes were missing. The only glasses were plastic and wrapped in cellophane. No glass. Very poor minibar. Dirty little balcony with an ashtray full of cigarettes upon arrival that we managed to have cleaned after two days. Rusty chairs and table. The TV remote is broken. TV without access to Sky or Netflix. Soundproofing is virtually non-existent. The breakfast was very poor. When we requested fresh bread, we were told to take the packaged bread. The breakfast staff was rude, unprepared, and angry. No waiter came to the table; we were forced to order ourselves every time (for three breakfasts), even though the staff was not busy but chatting among themselves. Wait times of 10 to 15 minutes despite there being only a couple of guests. Packaged jam. No salmon. Variety of fruit was virtually non-existent (only apples and kiwis). Stale cakes; for three days, the same three inedible cakes were served. Even though breakfast was served at 9 AM and there were few guests in the hotel, when a food item ran out, it was never replaced or replenished. When this was pointed out, the waitress responded rudely and arrogantly. The only positive thing is the central location, as long as you do not need a car or have heavy luggage. Total disappointment.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Room sanitization opt-out available

24-Hour Front Desk

Security [24-hour]

Cashless payment service

Restaurant

Dutch Spoken

Valet Parking

Contactless check-in/out

Ticket Service

Hungarian Spoken

Hair/Beauty Salon

Car park [on-site]

Professional-grade sanitizing services

Babysitting/Child Services

Sanitized kitchen and tableware items

Rooms sanitized between stays

Physical distancing of at least 1 meter

Portuguese Spoken

Game Room

Hand sanitizer

Library

Protective screens in common areas

Terrace

Spanish Spoken

Heating in public area

Staff trained in safety protocol

Facilities for Disabled Guests

Shoeshine

Smoke-free property

Latvian Spoken

Norwegian Spoken

Wi-Fi in public areas

Alternative meal arrangement

Polish Spoken

Entertainment Staff

Hindi Spoken

Free face masks

Daily Housekeeping

Malay Spoken

Shared Lounge/TV Area

Khmer Spoken

French Spoken

Massage

Room Service

Nightclub/DJ

Italian Spoken

Indonesian Spoken

Elevator

German Spoken

Hebrew Spoken

Hot water linen and laundry washing

Cash withdrawal

Non-smoking Rooms

Korean Spoken

Icelandic Spoken

Finnish Spoken

Safe dining setup

Special Diet Meals (upon request)

Laundry

Dry Cleaning

First aid kit

Bicycle Rental

Postal service

Temperature check for guests and staff

Casino

Snack Bar

Face coverings on staff

Breakfast in the Room

Tours

Wi-Fi [portable rental]

Daily disinfection in all rooms

Invoice provided

Car park [charges apply]

English Spoken

Anti-viral cleaning products

Daily disinfection in common areas

Ironing Service

Air conditioning in public area

Karaoke

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Room sanitization opt-out available

24-Hour Front Desk

Security [24-hour]

Cashless payment service

Restaurant

Dutch Spoken

Valet Parking

Contactless check-in/out

Ticket Service

Hungarian Spoken

Hair/Beauty Salon

Car park [on-site]

10 Available Room Types

City Apartment, 1 Bedroom, Kitchen, Annex Building

City Apartment, 1 Bedroom, Kitchen, Annex Building

Non-smoking

Sleep comfort items

Bar

Satellite Channels

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Bidet

Desk

Toiletries

Towels

Toilet

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Extra Long Beds (> 6.5 ft)

Roll-in shower

Clothes Rack

Kitchen

Microwave

Daily newspaper

Room service [24-hour]

SUITE STANDARD

Suite Leonessa

Non-smoking

Sleep comfort items

Bar

Satellite Channels

Air Conditioning

Blackout curtains

Minibar

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Bidet

Desk

Toiletries

Towels

Toilet

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Roll-in shower

Clothes Rack

Daily newspaper

Room service [24-hour]

Quadruple Room

40 Square Meter

Bathrobes

Bathtub

Hair dryer

Mirror

Private bathroom

Separate shower/bathtub

Shower

Free Toiletries

Towels

Free Wifi

On-demand movies

Radio

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Heating

Hypoallergenic

Sleep comfort items

Slippers

Socket near the bed

Full kitchen

Microwave

Minibar

Daily housekeeping

Desk

Interconnecting Room(s) Available

Hardwood/Parquet floors

Wardrobe/Closet

Clothes Rack

Dressing room

Ironing Facilities

Baby cot (upon request)

Accessible by elevator

Individual air conditioning

Safe

Non-smoking

Safety/security feature

Smoke detector

Smoking allowed

Bar

Satellite Channels

Internet [LAN]

Bidet

Toiletries

Toilet

Entire unit wheelchair accessible

Extra Long Beds (> 6.5 ft)

Roll-in shower

Daily newspaper

Room service [24-hour]

Triple Room

26 Square Meter

Bathrobes

Hair dryer

Mirror

Private bathroom

Shower

Free Toiletries

Towels

Free Wifi

On-demand movies

Radio

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Heating

Hypoallergenic

Sleep comfort items

Slippers

Socket near the bed

Full kitchen

Microwave

Minibar

Daily housekeeping

Desk

Interconnecting Room(s) Available

Hardwood/Parquet floors

Wardrobe/Closet

Clothes Rack

Dressing room

Ironing Facilities

Accessible by elevator

Individual air conditioning

Safe

Non-smoking

Safety/security feature

Smoke detector

Bar

Satellite Channels

Internet [LAN]

Bidet

Toiletries

Toilet

Separate shower/bathtub

Entire unit wheelchair accessible

Roll-in shower

Daily newspaper

Room service [24-hour]

Facilities Details

Pool and Spa

Massage

Parking and Transportation

Valet Parking

Airport Shuttle (free)

Bicycle Rental

Food & Drink

Restaurant

Breakfast service

Alternative meal arrangement

Buffet-Style Restaurant

Room Service

Bar

Special Diet Meals (upon request)

Snack Bar

Breakfast in the Room

Front Desk Services

24-Hour Front Desk

Ticket Service

Entertainment and Family Services

Contactless check-in/out

Babysitting/Child Services

Heating in public area

Smoke-free property

Entertainment Staff

Kids club

Nightclub/DJ

Cash withdrawal

Family/child friendly

Postal service

Casino

Invoice provided

Air conditioning in public area

Karaoke

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Game Room

Library

Terrace

Shared Lounge/TV Area

Cleaning Services

Room sanitization opt-out available

Cashless payment service

Professional-grade sanitizing services

Sanitized kitchen and tableware items

Rooms sanitized between stays

Physical distancing of at least 1 meter

Hand sanitizer

Protective screens in common areas

Staff trained in safety protocol

Shoeshine

Free face masks

Daily Housekeeping

Hot water linen and laundry washing

Safe dining setup

Laundry

Dry Cleaning

First aid kit

Temperature check for guests and staff

Face coverings on staff

Daily disinfection in all rooms

Anti-viral cleaning products

Daily disinfection in common areas

Ironing Service

Languages Spoken

Dutch Spoken

Hungarian Spoken

Portuguese Spoken

Spanish Spoken

Latvian Spoken

Norwegian Spoken

Polish Spoken

Hindi Spoken

Malay Spoken

Khmer Spoken

French Spoken

Italian Spoken

Indonesian Spoken

German Spoken

Hebrew Spoken

Korean Spoken

Icelandic Spoken

Finnish Spoken

English Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Wi-Fi [portable rental]

Miscellaneous

Security [24-hour]

Designated Smoking Area

Heating

Car park [on-site]

Pets allowed

Facilities for Disabled Guests

Family Rooms

Elevator

Non-smoking Rooms

All Spaces Non-Smoking (public and private)

Tours

Air Conditioning

Car park [charges apply]